About
Results-driven Data Analyst and Automation Engineer with 6+ years of experience across BFSI, healthcare, and technology domains. Strong expertise in Python, SQL/PLSQL, Selenium, Pytest, Power BI, and Apache Airflow. Proven ability to deliver end-to-end analytics and automation solutions, improve operational efficiency, and collaborate with international stakeholders in Agile environments.
Skills & Expertise (26)
Work Experience
Systems Engineer (Data & Insights)
Tata Consultancy Services Limited
Apr 2023 - Sep 2025
Delivered and maintained 50+ production Power BI dashboards for finance and operations teams, improving decision-making efficiency by 25%. Used SQL and Amazon Athena to extract, analyze, and validate 10M+ financial and transactional records stored in Amazon S3. Automated data validation and reconciliation using Python (Pandas, NumPy, Matplotlib), reducing manual reporting effort. Monitored and supported 450+ daily Apache Airflow pipelines, maintaining a 98%+ success rate and ensuring SLA compliance. Investigated pipeline failures, optimized SQL transformations, and performed root-cause analysis via ServiceNow. Designed optimized Power BI data models (star schema) and improved dashboard performance using query optimization and incremental refresh. Collaborated with UK-based stakeholders to gather requirements, support UAT, and translate problem statements into BRD-style documentation.
Product Support Specialist
Practo Technologies Pvt Ltd
Jun 2020 - Apr 2022
Worked extensively with PL/SQL to develop, modify, and optimize stored procedures, functions, packages, and triggers. Performed SQL and PL/SQL performance tuning using execution plans, indexing strategies, and query refactoring, improving response time by 30%. Used complex joins, subqueries, CTEs, and analytical functions for root-cause analysis and production data fixes. Executed validated data correction scripts for appointment, billing, and provider modules, ensuring data accuracy. Managed 200+ JIRA tickets per month, resolving 90% within SLA and reducing recurring defects by 15%. Collaborated with engineering teams during releases, schema changes, and post-deployment validations.
Automation / Technical Support Engineer
Concentrix Services India Pvt Ltd
Mar 2018 - Feb 2020
Designed and developed Python-based Selenium automation frameworks for GUI and regression testing. Used Pytest for test execution, assertions, fixtures, parameterization, and managing smoke, sanity, and regression suites. Python automation with Selenium WebDriver, BDD (Cucumber), strong debugging skills, and solid knowledge of data structures. Applied object-oriented programming (OOP) concepts, reusable Python modules, and error-handling mechanisms to build scalable, maintainable automation solutions, integrated with CI/CD pipelines and scheduled executions. Integrated automation execution with CI/CD pipelines (Jenkins, Azure DevOps, GitHub Actions). Automated repetitive workflows, reducing manual testing effort by 80%. Worked in an Agile environment, participating in sprint planning, demos, and stakeholder reviews.
Education
Bachelor of Engineering – Computer Science and Engineering - NMAM Institute of Technology
- · Afghanistan
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Skills (26)
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