About
Data Analyst with a Bachelor's degree in Engineering and hands-on experience in SQL, Python, MS Excel, Power BI, and Tableau for data extraction, data cleaning, transformation, and visualization. Skilled at collecting, validating, and analyzing structured and unstructured data from multiple sources to deliver data-driven insights that support business decision-making. Strong foundation in basic statistical concepts, data analysis methodologies, exploratory data analysis, and dashboard development through end-to-end portfolio projects. Backed by 3+ years of professional experience at HCL Technologies collaborating with cross-functional stakeholders on enterprise data and reporting workflows in the healthcare and life sciences domain. Strong analytical thinking, attention to detail, and effective verbal and written communication skills. Open to relocation and available to join immediately.
Skills & Expertise (68)
Work Experience
Software Engineer — Data & IT Operations
HCL Technologies
Jan 2022 - Apr 2025
Quest Diagnostics — Operations & Reporting: Extracted and analyzed operational ticket data using SQL to support reporting and identify recurring issues, delivering data-driven insights to senior analysts and managers. Developed and maintained standard reports and summaries categorizing tickets by severity, age, and assignment group — adopted by the team lead as a standard reporting artifact. Collaborated with cross-functional stakeholders via ServiceNow for ticket triage, escalation management, and SLA tracking, ensuring compliance with data governance and confidentiality policies. Documented business logic, data definitions, and reporting standards to improve workflow transparency and knowledge sharing. Biogen Life Sciences Healthcare (LSH) — Regulatory & R&D Operations: Supported Biogen R&D teams by managing the end-to-end CCG approval process and creating C-DEX assignments, ensuring data accuracy, consistency, and regulatory compliance. Validated and processed structured data from multiple enterprise applications (BEAMS, GRIT, PleaseReview, Lorenz eValidator, Wingspan, Brees), maintaining data quality and integrity. Collaborated with cross-functional global stakeholders to resolve regulatory and IT issues in a highly regulated life sciences environment. Maintained structured documentation of business logic and processes in compliance with data governance, security, and confidentiality policies.
Education
Bachelor's Degree in Engineering — Electronics and Communication Engineering - Kamaraj College of Engineering and Technology, Madurai (near Virudhunagar) | Anna University (Chennai)
2017 - 2021 · Afghanistan
Certifications
Data Analytics & Business Intelligence Certification
Besant Technologies · 2026
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