VenkataSubramanian Ramasamy
Head of Delivery
About
Detailed oriented professional with a proven track record of delivering accurate data management, analysis, data translations and high-volume processing. Builds robust data models and automated dashboards using Python to drive engineering metrics. Skilled at maintaining data integrity, managing multiple teams, bridging the gap between business and technical teams to drive operational efficiency. Adept at coordinating cross-functional resources and managing stakeholders across Fintech, Shipping, Healthcare, Insurance and Banking sectors to deliver immediate, measurable value.
Skills & Expertise (23)
Work Experience
Head of Delivery
Lakson Technology Ltd
Oct 2021 - Jul 2025
Directed the end-to-end strategy, pre-sales architecture, and delivery lifecycle of Enterprise Content Management (ECM) and Business Process Management (BPM) portfolios across banking, fintech, and manufacturing sectors. Established and operationalized a new Global Fintech Support model for the APAC region, embedding AI-driven debt collection and omni-channel voice and chat solutions to scale customer services seamlessly across diverse international markets.
Deputy Director
CMACGM GBS Ltd
Jul 2014 - Jul 2021
Spearheaded a massive digital transformation program migrating proprietary core legacy shipping systems to a SaaS-based Salesforce Service Cloud platform for 60+ global agencies, streamlining critical export, import, and auto-booking workflows.
Delivery Manager
Excelacom Technologies
Oct 2010 - May 2014
Accountable for the financial stewardship, resource allocation, and timeline risk management of a multi-year $15 Million OSS/BSS modernization project. Directed the comprehensive modernization framework to replace fragmented legacy platforms with the Century Suite of telecom products.
Delivery Manager
Isoft India Ltd
Feb 2006 - Oct 2010
Managed the end-to-end planning, development, and deployment of primary and secondary care software solutions across leading UK Network Hospitals.
Delivery Lead
CMA CGM Systems
Mar 2004 - Feb 2006
Led the strategic transition of proprietary LARA shipping modules from third-party service providers to the internal IT division.
Project Manager
Phoenix Global Solutions
May 2002 - Feb 2004
Served as Account Coordinator for major European and Asian insurance portfolios, overseeing budgeting, resource forecasting, and compliance audits for enterprise life and group insurance applications.
Project Lead
Covansys India Ltd
Nov 2001 - Apr 2002
Architected asset management and project costing modules utilizing PeopleSoft Financials.
Project Lead
Polaris Software Lab Ltd
Mar 1998 - Oct 2001
Engineered 'New Millennium Banking' workflow solutions. Re-engineered the daily account opening framework to increase operational throughput from 60 to 200+ Accounts Daily.
EDP Executive
Hindustan Lever Ltd
May 1995 - Feb 1998
Designed custom branch-level sales, inventory tracking, and warehouse distribution reporting engines using MFGPRO.
Education
Master of Data Science (M.Sc.) - SASTRA University
- · Afghanistan
Master of Computer Applications (MCA) - University of Madras
- · Afghanistan
Bachelor of Science in Mathematics (B.Sc.) - Loyola College
- · Afghanistan
Certifications
Project Management Professional (PMP)
PMI · 2008
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Skills (23)
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