About
MIS Executive with 3 years of experience delivering data-backed insights across Core banking, FMCG, and customer support domains. Proficient in Advanced Excel, MySQL, Power BI, and Python with a proven track record of MIS reports, improving data accuracy and enabling strategic decision-making through dashboards and analytics.
Skills & Expertise (39)
Work Experience
MIS Executive
PUJA AGRO PRODUCTS PVT LTD
Nov 2024 - Oct 2025
Automated MIS reports for sales, expenses, and inventory using Excel and Google Sheets, improving reporting efficiency and accuracy. Analyzed operational and product performance data to support management decision-making. Designed reusable Excel templates for tracking products, labels, and tasks. Coordinated data collection, validation and consolidation across teams and vendors.
Associate - Customer Support & Insights
TECH-MAHINDRA
Aug 2024 - Oct 2024
Analyzed customer query logs using Yoda tools to identify recurring issues and reduce ticket volume. Converted qualitative customer feedback into quantitative insights for service improvement. Collaborated with cross-functional teams in an Agile environment to deliver timely solutions.
Finance Executive - Sales Analysis
HDB FINANCIAL SERVICES PVT LTD
Nov 2021 - Aug 2023
Analyzed CRM data to segment customers, reducing resolution time by 15% and increasing monthly sales target achievement by 10%. Automated daily performance reports using advanced Excel formulas, enabling actionable insights for sales teams.
Education
B.Com(Honours) (Accounting and Finance) - Savitri Girls College (Calcutta University)
2017 - 2020 · Afghanistan
Certifications
Data Analyst course
Coding Ninjas · 2025
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Availability Details
Visa Status
Citizen
Relocation
Open to Relocation
Skills (39)
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