About
A tactical optimist curious about understanding the obstacles that prevent us from living our best lives. A creative not afraid to challenge the status quo and an ambitious designer designing with something bigger than myself - in mind.
Skills & Expertise (20)
Work Experience
Project Specialist
Ethos Talent
Sep 2020 - Mar 2021
Onboarded 30 new clients and assisted with analyzing data, leading research interviews, and reviewing source material. Developed & articulated strategic plans and roadmaps for client diversity and inclusion solutions. Successfully created and hosted a company off-site to strengthen company culture.
Student Success Associate
General Assembly
May 2021 - Feb 2023
Onboarded students to business and design verticals. Conducted user research on the department’s needs and frustrations when creating and submitting a student escalation. This led to a more thoughtful and effective process for leadership to work collaboratively to de-escalate concerns. Raised our Net Promoter Score from 50% in Q1 to 90% in Q3 of 2022 by leveraging survey data to articulate solutions to customer concerns. Empowered over 500 students with resources and workflows for academic success.
User Experience Designer
Adobe Inc.
Jun 2023 - Jan 2026
Collaborated with clients and cross-functional teams to design user-friendly interfaces that enhanced business processes. Partnered with 6 front-end engineers across 4 product launches to translate interactive prototypes into production-ready code, accelerating time-to-market for key features including the to-do list and hyperlink functionality. Planned and executed 3 qualitative and quantitative user research studies with 12 participants, translating insights into actionable design improvements that increased user satisfaction scores. Designed 5 high-to-low fidelity prototypes across 2 product features, driving positive stakeholder adoption and alignment through iterative refinement and user-validated solutions.
Education
UX Design - General Assembly
- 2023 · Afghanistan
Front End Development - General Assembly
- 2023 · Afghanistan
Product & Packaging Design - Pensole Lewis College Of Business & Design
- 2022 · Afghanistan
B.A Political Science - Loyola University Chicago
- 201 · Afghanistan
User Interface Design - Career Foundry
- 2022 · Afghanistan
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Not Open to Relocation
