About
Data Analyst with hands-on experience in SQL, Python, Excel, and Power BI, specializing in data cleaning, transformation, and visualization within the banking domain. Proven ability to automate reporting, build scalable dashboards, and deliver actionable insights to stakeholders. Background in customer escalation management with strong analytical thinking and problem-solving skills.
Skills & Expertise (19)
Work Experience
Technical Support Representative
Foundever India Pvt Ltd
04-2024 - 07-2025
Delivered quick and effective support via Facebook, Twitter forums. Resolved issues related to HP hardware and software. Engaged users proactively to troubleshoot and assist. Coordinated with internal teams to close complex cases.
Customer Support Representative
Intouch Cx Pvt Ltd
02-2023 - 02-2024
Supported Shoppers chat. Resolving the customer queries. Helping with their orders information. Resolving issues the orders.
Education
Bachelor of Commerce
2021 - 2024 · India
Intermediate
2019 - 2021 · India
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Profile Overview
Availability Details
Current Company
Other
Visa Status
Citizen
Relocation
Depends on Offer
