About
Security operations professional with 2+ years of experience in SOC environments, researching and developing detection strategies for threat identification and incident response. Hands-on expertise with Microsoft Sentinel (SIEM) and Microsoft Defender for Endpoint to investigate and contain threats across cloud and hybrid environments. Proven ability to build and automate detection logic, troubleshoot false positives/negatives, and partner closely with cross-functional teams to extend security coverage and ensure accurate, high-quality outcomes.
Skills & Expertise (34)
Work Experience
Senior Technical Advisor
Concentrix
Oct 2022 - Jan 2023
Administered and extended detection and monitoring coverage across Microsoft 365 environments (Exchange Online, Teams, OneDrive for Business, Azure AD), improving collaboration uptime and security posture. Researched and deployed Teams adoption frameworks, increasing engagement by 40% across departments through close collaboration with internal stakeholders. Automated user and license management workflows, reducing administrative effort by 20% and streamlining operational efficiency. Troubleshot and resolved complex technical issues, achieving 95% SLA compliance and enhancing customer satisfaction. Contributed to high-quality detection content through strong documentation — authoring detailed runbooks and KB articles to accelerate incident resolution.
Cybersecurity Engineer
Concentrix
Jul 2023 - Sep 2023
Researched, designed, and developed detection logic for 40+ security incidents, extending coverage across cloud and hybrid environments and reducing escalation rates by 15%. Built and enhanced detection libraries by continuously researching emerging threats and proactively identifying IOCs, improving threat detection speed by 20%. Designed and automated recurring validation tasks for firewall configurations and vulnerability scans (50+ scans), reducing exposure to critical risks by 20%. Partnered closely with cross-functional teams to troubleshoot and resolve customer issues such as false positives/negatives, delivering incident reports that cut resolution time by 10%. Strengthened Azure AD identity and access controls by researching and implementing detection signatures for unauthorized access patterns, reducing incidents by 25% and supporting compliance initiatives.
System Engineer
HSBC [SHRO Pvt. Ltd]
Aug 2021 - Oct 2022
Delivered IT support and incident management for 2,000+ users, maintaining 95% SLA adherence through methodical troubleshooting and escalation workflows. Researched and resolved complex installation and configuration issues for Microsoft Office 365 Suite across 250+ users, ensuring accurate and complete deployment coverage. Supported secure BYOD and corporate device management, enabling mobile productivity and ensuring compliance with organizational policies. Collaborated with cross-functional teams on a large-scale VDI migration project, providing technical support and contributing to user adoption during deployment. Participated in automation initiatives to streamline recurring workflows and improve detection and response operational efficiency.
Education
B.Tech in Electronics & Telecommunications - Sanjay Bhokare Group of Institutes
2023 - · Afghanistan
Diploma in Electronics - Walchand College of Engineering
2015 - 2020 · Afghanistan
Certifications
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Skills (34)
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