About
Detail-oriented Data Analyst fresher with hands-on experience in Power BI and Excel, skilled in data cleaning, SQL queries, dashboard development, KPI reporting, and Business Intelligence to support data-driven decision making and eager to learn and grow in an analytics-driven role.
Skills & Expertise (8)
Work Experience
Customer Support Executive
Tandem Informatics
May 2025 - Jan 2026
Handled enquiries from school and college students regarding technical and non-technical courses. Understood student background (science, non-science, coding and non-coding) and explained suitable IT-related courses. Explained basic programming concepts to beginners to help them understand course relevance. Maintained enquiry details, call logs, follow-up status, and conversion records using Microsoft Excel. Recorded call outcomes and enquiry data systematically for tracking and reporting. Coordinated with internal teams to ensure timely follow-ups and improved student satisfaction.
Education
Bachelor of Commerce in Computer Applications - The American College
2022 - 2025 · Afghanistan
Higher Secondary Certificate - Rotary Laharry Higher Secondary School
- 2022 · Afghanistan
Secondary School Leaving - Rotary Laharry Higher Secondary School
- 2020 · Afghanistan
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Profile Overview
Availability Details
Visa Status
Citizen
Relocation
Not Open to Relocation
