About
Results-driven Business Operations Analyst with 2+ years of experience in KPI management, MIS reporting, business process improvement, and operational performance monitoring. Skilled in maintaining and enhancing executive-level Power BI dashboards, automating Excel and VBA workflows reducing manual effort by 40%, and delivering data-driven insights to support strategic decision-making. Proficient in SQL, Advanced Excel, Power BI, SharePoint, and ServiceNow. Proven ability to collaborate across cross-functional teams to drive process efficiency, compliance reporting, and governance frameworks. Open to Remote work.
Skills & Expertise (37)
Work Experience
Business Operations Analyst
Glentec Engineering Services (Client: Baker Hughes)
Jun 2024 - Present
Managed end-to-end business operations reporting across 2 concurrent enterprise projects, delivering weekly and monthly KPI dashboards and MIS reports consumed by 12 stakeholders across leadership and operations teams. Automated 6+ recurring Excel-based reports using VBA macros, reducing team reporting time from 5 days to 3 days per cycle — a 40% improvement in reporting efficiency and data consistency. Maintained and enhanced Power BI operational dashboards including data extraction, transformation, DAX measures, and visualization updates, ensuring 100% on-time delivery with validated data accuracy. Automated pivot table refresh macros triggered on file open events, ensuring reports always reflected up-to-date data without manual intervention. Performed root cause analysis and variance analysis on business performance datasets to identify process deviations, inefficiencies, and risk indicators, enabling timely corrective actions. Conducted operational risk management by tracking non-conformances, action item closures, and risk items in structured SharePoint-based risk registers, supporting key business go/no-go decisions. Built and maintained audit-ready governance datasets and compliance reporting frameworks, supporting regulatory reviews and internal audits. Coordinated with operations, compliance, and business teams to ensure data completeness and accuracy across risk, performance, and reporting workstreams.
Data Analyst Intern
AI Variant
Oct 2023 - May 2024
Automated 4 recurring Excel-based reports using VBA macros, saving 8–10 hours of manual effort monthly and improving reporting process efficiency. Performed SQL-based data extraction, transformation, and analysis to support business and operational performance reporting. Developed and maintained Power BI dashboards to track business KPIs and performance indicators, improving stakeholder visibility and management reporting. Conducted data validation and quality control checks to maintain accuracy, integrity, and consistency across all reporting deliverables. Delivered ad-hoc analysis and data-driven insights to support operational decision-making and business process improvement initiatives.
Education
Bachelor of Engineering - Mechanical Engineering - KLE Institute of Technology
2019 - 2023 · Afghanistan
Certifications
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Citizen
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Open to Relocation
Skills (37)
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