Manjit Singh Pejwar

Business Intelligence & Data Analytics Professional

Nagpur, Maharashtra, India 4+ yrs exp 89 · Excellent

About

Business Intelligence and Data Analytics professional with 4+ years of professional experience across banking, service delivery, technical administration, business reporting, data analysis, and stakeholder management. Experienced in transforming operational and business data into actionable insights using Microsoft Excel, Power BI, dashboards, MIS reporting, data visualization, and analytical techniques. Strong understanding of banking operations, customer acquisition, product performance, lead generation, service delivery, and business-process management. Comfortable working with cross-functional and geographically distributed stakeholders, gathering requirements, preparing KPI reports, and translating business needs into dashboards and actionable insights.

Skills & Expertise (32)

Power BI Advanced

8.0/10

Years Exp

Microsoft Excel Advanced

8.0/10

Years Exp

Data Visualization Advanced

7.5/10

Years Exp

Business Reporting Advanced

7.5/10

Years Exp

KPI Analysis Advanced

7.0/10

Years Exp

Data Analysis Advanced

7.0/10

Years Exp

Stakeholder Management Advanced

7.0/10

Years Exp

Charts NEFT RTGS Microsoft Office Pivot Tables VLOOKUP XLOOKUP Process Improvement Data Validation Cross-functional stakeholder coordination Data-Driven Presentations Remote Collaboration Mutual funds Life Insurance CASA Lead Generation Service delivery Requirement gathering performance reporting Variance Analysis Trend Analysis validation Data Cleaning Dashboard Development MIS Reporting

Work Experience

Service Delivery Manager – Branch Banking

IndusInd Bank

Feb 2026 - Aug 2026

Managed branch-level service delivery and supported business operations through structured monitoring, reporting, and performance analysis. Handled lead generation and business development activities across Current Accounts, Savings Accounts, Life Insurance, Mutual Funds, Health Insurance, NEFT, and RTGS. Analyzed customer, sales, and operational data to identify business trends, performance gaps, and opportunities for improvement. Consolidated business data from multiple sources and prepared management-ready reports using Microsoft Excel. Developed and maintained Power BI dashboards and visual reports to present business performance and operational KPIs. Tracked key business indicators and provided stakeholders with visibility into sales performance, lead conversion, product penetration, and branch activities. Coordinated with internal stakeholders to understand reporting requirements and convert business requirements into actionable MIS and dashboards. Validated data accuracy and consistency before presenting reports to management. Supported decision-making by translating raw operational data into meaningful business insights. Collaborated with sales, operations, customer-service, and management teams to resolve reporting and process-related issues.

Technical Administrator

ICICI Bank

Dec 2021 - Dec 2025

Supported technical and operational requirements within the banking environment. Coordinated with internal teams and stakeholders to troubleshoot operational and technology-related issues. Maintained accurate records, reports, and documentation related to technical and business operations. Assisted with system-related activities, issue resolution, data validation, and day-to-day technical administration. Monitored operational requirements and ensured timely escalation and resolution of issues. Prepared and maintained reports for operational monitoring and management review. Built strong experience in stakeholder communication, issue tracking, process adherence, and service-oriented operations.