About
Data Analyst with 3+ years of experience in healthcare operations, data analysis, business reporting and dashboard development. Proficient in SQL, Power BI, MS Excel, Python, Data Cleaning, Data Validation, KPI Reporting, Dashboard Development, Data Visualization, and Business Intelligence. Experienced in transforming raw data into actionable insights through data extraction, preprocessing, reporting, and trend analysis. Strong analytical, problem-solving, stakeholder communication, and documentation skills with a passion for data-driven decision making.
Skills & Expertise (46)
Work Experience
Associate Benefits Analyst
Carelon Global Solutions
Jan 2021 - Nov 2022
Analyzed healthcare operational datasets using SQL, Excel, and Power BI to generate business insights and improve reporting accuracy. Performed data extraction, data cleaning, preprocessing, transformation, and validation for healthcare reporting. Developed interactive Power BI dashboards to monitor KPIs, operational performance, productivity metrics, and business trends. Designed interactive Power BI dashboards and presented actionable business insights through effective data visualization and storytelling. Developed SQL queries using joins, subqueries, aggregate functions, and data transformation techniques for reporting, validation, and business analysis. Conducted data quality checks ensuring high accuracy and consistency across datasets. Collaborated with business stakeholders to gather reporting requirements and document business needs. Prepared Business Requirement Documents (BRDs), SOPs, workflow documentation, and process flow diagrams. Supported User Acceptance Testing (UAT), issue tracking, and root cause analysis. Identified reporting trends and operational improvement opportunities. Achieved 188% productivity with 100% quality, demonstrating exceptional analytical ability and attention to detail.
Quality Consultant
Hinduja Global Solutions
Jun 2019 - Oct 2020
Analyzed operational data using Excel, SQL and Power BI to support reporting, workflow analysis, and process improvement initiatives. Created KPI dashboards and business reports to monitor operational performance. Performed data validation, data quality analysis, and reporting accuracy checks. Assisted in identifying process improvement opportunities through trend analysis. Gathered business requirements and prepared workflow documentation. Supported stakeholder meetings and reporting discussions. Performed issue tracking and root cause analysis for operational improvements.
Education
Master of Business Administration (MBA) - RJS Institute of Management Studies
2022 - 2024 ยท Afghanistan
Certifications
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Skills (46)
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