Manoj

Quality Assurance Engineer

Bengaluru, Karnataka 4+ yrs exp 90 · Outstanding

About

Quality Assurance Engineer with 4.8+ years of experience in functional, regression, system, integration, and end-to-end testing of enterprise, Windows desktop, AI-powered, and voice-enabled applications. Experienced in AI/GenAI and conversational application validation, including voice/transcription workflows, intent recognition, context retention, fallback behavior, AI response validation, model-dependent features, and telemetry. Strong working knowledge of Python and Selenium WebDriver with PyTest for UI automation, along with REST API testing using Postman and Python. Solid understanding of STLC, SDLC, Agile/Scrum, defect lifecycle, test design, execution, and release validation. Familiar with RAG/RAGAS evaluation concepts and Agentic AI workflow validation.

Skills & Expertise (45)

NLP Advanced

8.0/10

Years Exp

Python Advanced

8.0/10

Years Exp

Selenium WebDriver Advanced

7.5/10

Years Exp

REST API Testing Advanced

7.5/10

Years Exp

Jira Advanced

7.0/10

Years Exp

Agile Advanced

7.0/10

Years Exp

smoke testing Log Analysis sanity testing System Testing Integration Testing End-to-End Testing Compatibility Testing Exploratory Testing Release Validation STLC SDLC Scrum Azure DevOps TestRail Figma Excel Git GitHub Chatbot Testing Postman RAG RAGAS Conversational Flow Testing Pytest UI Automation Locators Waits Page Object Model Test Automation Regression Testing GET POST Put Patch DELETE HTTP Status Codes Headers JSON Validation Functional Testing

Work Experience

Software Engineer | Quality Assurance Engineer

Mphasis

Dec 2021 - Present

Perform functional, regression, smoke, sanity, system, integration, and end-to-end testing for enterprise Windows, web, AI-powered, and voice-enabled applications. Validate HP AI Companion / HP IQ features including Ask, Analyze, Perform, Web Search, Voice, Meeting Notes, and Document Analysis/Summarization. Validate AI-driven workflows for response accuracy, relevance, consistency, conversational context, fallback behavior, model availability, latency, and failure scenarios. Perform voice and transcription validation, including ASR behavior, timed transcription, start/end timeout scenarios, interruption handling, and conversational workflow validation. Analyze requirements, design detailed test scenarios and test cases, execute test cycles, document results, perform retesting, and support release readiness. Validate application installation, upgrades, authentication, model downloads, telemetry, client-server workflows, and compatibility across Intel, AMD, and Qualcomm AI PC platforms. Use JIRA and Azure DevOps for defect reporting and lifecycle management, including severity/priority assessment, reproduction steps, logs, evidence, retesting, and closure. Analyze application logs and Windows Event Viewer data to reproduce, isolate, and troubleshoot functional, service, model, authentication, and telemetry issues. Apply Python and Selenium WebDriver knowledge for UI automation, including locator strategies, waits, WebDriver interactions, reusable test design, and PyTest-based execution. Perform REST API validation using Postman and Python, covering HTTP methods, status codes, headers, JSON request/response validation, authentication concepts, and positive/negative scenarios. Participate in Agile/Scrum ceremonies and collaborate with development, product, client, and cross-functional teams to clarify requirements and resolve defects.