About
Result-driven Software Testing and Support Engineer with around 2 years of experience in Manual Testing, Software Support, Client Communication and 1+ years of experience in Automation QA with Python and Selenium WebDriver. Detail-oriented and analytical professional adept at troubleshooting and finding software issues. Proven ability to collaborate effectively with cross-functional teams and clients. Seeking opportunities in Software Testing Field to contribute to organization’s success and personal growth.
Skills & Expertise (17)
Work Experience
Software Quality Assurance Intern
Zeronsec India Pvt. Ltd.
Jul 2023 - Jan 2024
Conducted functional and regression testing, executed test cases to identify and document software bugs, Ensured high quality releases. Created and maintained test documentation, Developed and updated test plans, cases and reports to track and communicate testing process.
Software Testing and Support Executive
Alpha e Barcode Solutions Pvt. Ltd.
Apr 2024 - Jun 2025
Collaborated with cross-functional teams to define testing strategies, develop test cases, and identify key requirements. Contributed to regression and performance testing, identifying critical bugs before release. Performed smoke, functional, integration, and UAT testing, providing detailed defect reports and actionable feedback to development teams to optimize code quality. Provided tier-2 and tier-3 technical support for enterprise software solutions, resolving complex issues and maintained organization’s customer satisfaction rating. Managed software updates, patches, and version upgrades, ensuring minimal downtime and a smooth transition for clients and internal users.
Education
Master of Business Administration – Finance - LJ Institute of Management Studies
2019 - 2021 · Afghanistan
Bachelor of Engineering, Computer Engineering - Dr. Shubhash Technical Campus
2015 - 2019 · Afghanistan
