About
Enterprise technology professional with approximately 17 years of experience in analytical problem solving, SQL investigation, automation and stakeholder communication. Expanding into applied data science through IIT AI/ML/DL learning, DataCamp coursework and hands-on analytics projects. Combines credit-card business domain knowledge with Python, Pandas, exploratory data analysis and foundational machine-learning workflows to investigate data and communicate business-relevant findings.
Skills & Expertise (27)
Work Experience
Assistant Vice President / Technology Professional
BA Continuum India Pvt. Ltd. | Bank of America subsidiary
Present - Present
Work across consumer and small-business credit-card applications covering approvals, decisions, rewards, affinity partners and referrals; experience spans approximately 15 applications, with current responsibility across 9–10. Use SQL, Splunk and Dynatrace to investigate enterprise issues, validate findings and explain conclusions to technical and business stakeholders. Built an AI-assisted automation solution using Python, JavaScript, HTML and Excel to consolidate change information from multiple sources and automate allocation workflows, reducing approximately 10 hours of recurring weekly manual effort. Created metrics and dashboard views for change volumes and success/failure outcomes, improving management visibility and traceability. Led enhancement discussions and management demonstrations, translating business needs into practical improvements.
Technology and Application Support Professional
Infogain
Present - Present
Delivered enterprise troubleshooting, data investigation, client communication and cross-functional coordination.
Software Engineer
Barco
Jul 2008 - Jul 2010
Contributed to software development, technical troubleshooting and quality-focused delivery in a product engineering environment.
Education
IIT AI/ML/DL certification program - IIT
- · Afghanistan
AI Fundamentals - DataCamp
- · Afghanistan
Certifications
No certifications added yet
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Need Sponsorship
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Not Open to Relocation
Skills (27)
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