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MD SHAHZEB

MD SHAHZEB

Network Security-focused IT Engineer

India 3+ yrs exp 86 · Excellent

About

Network Security–focused IT Engineer with 3+ years of experience in IT Support and Systems Administration, transitioning into the Network and Cloud Security domain. Strong foundation in CCNA networking, Palo Alto NGFW (PCNSE-level), and Azure Security (AZ-500), with hands-on experience in Microsoft 365 administration, identity security, and endpoint protection. Proven ability to manage enterprise IT environments and eager to contribute to firewall management, security operations, and cloud security engineering roles.

Skills & Expertise (45)

Azure AD Advanced
8.0/10
3
Years Exp
Network Troubleshooting Advanced
8.0/10
3
Years Exp
Palo Alto NGFW Advanced
8.0/10
3
Years Exp
Azure Policy Intermediate
7.3/10
3
Years Exp
Multi-factor authentication Intermediate
7.3/10
3
Years Exp
PIM Intermediate
7.3/10
3
Years Exp
Azure Firewall Intermediate
7.3/10
3
Years Exp
Network Security Groups Intermediate
7.3/10
3
Years Exp
Private Endpoints Intermediate
7.3/10
3
Years Exp
DDoS Protection Intermediate
7.3/10
3
Years Exp
Microsoft Defender for cloud Intermediate
7.3/10
3
Years Exp
Microsoft Sentinel Intermediate
7.3/10
3
Years Exp
Log Analytics Intermediate
7.3/10
3
Years Exp
Azure Key Vault Intermediate
7.3/10
3
Years Exp
Packet Capture Intermediate
7.3/10
3
Years Exp
Governance Controls Intermediate
7.3/10
3
Years Exp
Microsoft Defender for Endpoint Intermediate
7.3/10
3
Years Exp
Identity Protection Intermediate
7.3/10
3
Years Exp
Access Control Intermediate
7.3/10
3
Years Exp
Endpoint Compliance Intermediate
7.3/10
3
Years Exp
Device security Intermediate
7.3/10
3
Years Exp
Logging Intermediate
7.3/10
3
Years Exp
Monitoring Intermediate
7.3/10
3
Years Exp
TCP Intermediate
7.3/10
3
Years Exp
User-ID Intermediate
7.3/10
3
Years Exp
IP Intermediate
7.3/10
3
Years Exp
subnetting Intermediate
7.3/10
3
Years Exp
VLANs Intermediate
7.3/10
3
Years Exp
App-ID Intermediate
7.3/10
3
Years Exp
Conditional Access Intermediate
7.3/10
3
Years Exp
Security Policies Intermediate
7.3/10
3
Years Exp
Rule Optimization Intermediate
7.3/10
3
Years Exp
Threat Prevention Intermediate
7.3/10
3
Years Exp
URL Filtering Intermediate
7.3/10
3
Years Exp
Wildfire Intermediate
7.3/10
3
Years Exp
File Blocking Intermediate
7.3/10
3
Years Exp
RBAC Intermediate
7.3/10
3
Years Exp
ACLs Intermediate
6.8/10
3
Years Exp
NAT Intermediate
6.8/10
3
Years Exp
OSPF Intermediate
6.8/10
3
Years Exp
Static routing Intermediate
6.8/10
3
Years Exp
Inter-VLAN routing Intermediate
6.8/10
3
Years Exp
High Availability Intermediate
6.8/10
3
Years Exp
Panorama Intermediate
6.8/10
3
Years Exp
OSI Model Intermediate
6.8/10
3
Years Exp

Work Experience

Global IT Support Engineer

AMDOCS

Jan 2025 - Apr 2026

Managed incidents, service requests, and change tasks in ServiceNow; ensured SLA compliance and supported CAB processes. Resolved VPN (F5, Global Protect) and connectivity issues; reduced downtime by 30% through proactive troubleshooting. Administered Azure AD, Exchange Online, Microsoft 365, and Okta MFA; enforced conditional access policies and security compliance. Deployed Microsoft Intune enrolment, software installations, patching, and endpoint compliance policies. Resolved 200+ tickets per month while maintaining 98% SLA compliance and high customer satisfaction.

System Engineer

TRESVISTA

Jan 2023 - Dec 2024

Ensured system availability, security, and performance across enterprise environments. Managed Exchange, SharePoint, Teams, mailboxes, and license allocation. Enforced MFA, conditional access, RBAC, and BitLocker recovery across Azure AD. Applied CCNA fundamentals (routing, NAT, VLANs, ACLs, OSPF) to resolve connectivity issues. Administered Palo Alto NGFW (App-ID, SSL Proxy, Threat Prevention) and configured Azure Firewall, NSGs, and Sentinel SIEM. Resolved 200+ tickets/month with 98% SLA compliance; reduced VPN downtime by 30% through proactive troubleshooting.

Education

B.Tech in Electronics and Communications Engineering - Maulana Azad College of Engineering and Technology

- 2021 · Afghanistan

Certifications

No certifications added yet

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Profile Score Breakdown

📷 Photo 10/10
📄 Resume 10/10
💼 Job Title 10/10
✍️ Bio 10/10
🛠️ Skills 20/20
🎓 Education 10/10
⏱️ Experience 11/15
💰 Rate 0/5
🏆 Certs 0/5
✅ Verified 5/5
Total Score 86/100

Profile Overview

Member sinceJul 2026

Availability Details

Visa Status

Need Sponsorship

Relocation

Open to Relocation

Skills (45)

Click a skill to find developers with the same skill

Azure AD Network Troubleshooting Palo Alto NGFW Azure Policy Multi-factor authentication PIM Azure Firewall Network Security Groups Private Endpoints DDoS Protection +35 more

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