About
Analytical and detail-oriented BCA graduate with hands-on experience in multi-channel communication, CRM management, data operations, and project coordination. Certified in AWS Cloud, Machine Learning, and AI in Business. Adept at troubleshooting user queries, maintaining accurate records, and coordinating cross-functional workflows under tight timelines. Seeking a service support or operations role where strong communication skills, a problem-solving mindset, and a commitment to SLA-driven quality can contribute to team and client success.
Skills & Expertise (23)
Work Experience
Business Development and Project Coordinator
Rextech Studios
Nov 2025 - Mar 2026
Managed inbound client communications and tracked outreach activities using Zoho CRM, ensuring accurate logging, timely follow-ups, and up-to-date status documentation for each interaction. Coordinated project timelines, deliverables, and cross-team communication, including escalating blockers to the appropriate stakeholders and maintaining clear documentation to ensure smooth execution. Drafted process documentation and internal knowledge-base notes for recurring workflows, supporting team efficiency and enabling consistent service delivery across projects.
Data Entry Intern
Delta Insurance Services
Nov 2023 - Jan 2024
Handled and updated motor insurance records with high accuracy and attention to detail. Entered customer and policy data into the company portal while maintaining strict data confidentiality. Supported periodic compliance checks by verifying records against internal audit criteria, ensuring data integrity and adherence to operational standards.
Web Development Intern
Inciem Business Consultants
May 2023 - Jun 2023
Gained hands-on exposure to HTML, CSS, JavaScript, and React for building interactive web pages. Learned how AI tools can be integrated into web development to enhance functionality and user experience.
Education
Bachelor of Computer Applications (BCA) - CHRIST (Deemed to be University)
2023 - 2026 · Afghanistan
Commerce with Informatics Practices - Naipunnya Public School
2021 - 2023 · Afghanistan
Certifications
No certifications added yet
Interested in this developer?
Profile Score Breakdown
Profile Overview
Availability Details
Relocation
Open to Relocation
Skills (23)
Click a skill to find developers with the same skill
