Shaikh Mishaad
Cyber Security and Networking Professional
About
Dedicated Cyber Security and Networking professional with hands-on experience in desktop support, network troubleshooting, and security analysis. Proficient in penetration testing tools, network protocols, and forensic analysis. Skilled in vulnerability assessment, incident response, and security infrastructure management. Seeking to leverage technical expertise and analytical skills in a challenging cyber security role.
Skills & Expertise (13)
Work Experience
Desktop Support Engineer (BackUp)
Renovision Automation Services Pvt. Ltd.
2024-2024 - 2025-2025
Provided critical IT support services during staff absences and peak periods while maintaining service quality standards. Handled hardware troubleshooting, software installations, system configurations, and end-user technical assistance across diverse computing environments. Managed ticketing systems, documented technical issues, and provided detailed resolution steps while maintaining accurate records for future reference. Provided remote desktop support and guided end-users through technical solutions, enhancing overall user experience and productivity.
Education
Master of Science in Information Technology (MSc IT)
2023 - 2025 · India
Bachelor of Science in Information Technology (BSc IT)
2020 - 2023 · India
Higher Secondary Education - PCM (Physics, Chemistry, Mathematics)
2020 - 2020 · India
Certifications
Cyber Security Course
N/A · N/A
N/A
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Citizen
Relocation
Open to Relocation
