About
Business Analytics professional with hands-on project experience in SQL, Excel-based data cleaning, and dashboard-driven insight generation, combined with 3+ years of cross-functional stakeholder collaboration at Virtusa. Comfortable identifying data anomalies, translating raw datasets into actionable business recommendations, and communicating findings clearly. Currently pursuing Business Analytics with Gen & Agentic AI at BITSoM; Salesforce Platform Developer I and Salesforce AI Associate certified.
Skills & Expertise (47)
Work Experience
Associate Engineer
Virtusa Consulting Services
Jul 2022 - Sep 2025
Reviewed policy decisions and identified recurring edge cases to improve decision accuracy and consistency. Created and maintained process documentation, operational guidelines, and knowledge repositories to support quality assurance. Analyzed review outcomes to identify process gaps and recommend improvements to internal workflows. Performed high-volume quality reviews while consistently meeting quality and SLA requirements. Collaborated with team members and quality leads to clarify policy ambiguities and ensure standardized review practices.
Education
Business Analytics with Gen & Agentic AI - BITSoM CEPD
2025 - ยท Afghanistan
Bachelor of Technology in Electronics Engineering - Walchand Institute of Technology
2018 - 2022 ยท Afghanistan
Certifications
Microsoft Certified Power BI Data Analyst Associate
Microsoft ยท 2025
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Skills (47)
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