About
Application Support Engineer with hands-on experience in application monitoring, incident management, troubleshooting, and root cause analysis. Strong foundation in web development using HTML, CSS, SQL, ORACLE SQL, JavaScript, and React.js, with experience collaborating with development and QA teams. Actively transitioning into a Software Developer role by building frontend applications, strengthening coding skills, and applying problem-solving abilities to develop scalable, user-focused solutions.
Skills & Expertise (26)
Work Experience
Application Support Engineer
Gove Technologies
Jan 2026 - Present
Provided L1/L2 application support for business-critical applications. Monitored applications and resolved incidents within SLA using ServiceNow and JIRA. Performed troubleshooting and root cause analysis for application and database issues. Executed SQL queries for data validation, data management, issue investigation, and report generation. Developed UiPath Studio automation workflows for data validation, ticket handling, file processing, and report generation. Collaborated with cross-functional teams to support deployments and resolve production issues. Monitored application logs and system health using basic Linux commands.
Education
Bachelor’s of Computer Science and Engineering - Nellai College of Engineering, Anna University
2022 - 2025 · Afghanistan
Diploma in Computer Engineering (DCE) - IRT Polytechnic College, Kongantha Parai, Tirunelveli
2018 - 2021 · Afghanistan
SSLC - St. Antony's High School, Pettai - Tirunelveli
2017 - 2018 · Afghanistan
Certifications
HTML Certification
IRT Polytechnic College · 2023
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Citizen
Relocation
Open to Relocation
Skills (26)
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