About
Data Analyst with 1 year of experience at Capgemini with strong expertise in SQL, Excel, Python, and Power BI. Experienced in data analysis, dashboard development, KPI reporting, and business intelligence solutions. Proven ability to analyze sales, customer behavior, and inventory data to generate actionable insights. Strong understanding of data cleaning, ETL processes, and statistical analysis.
Skills & Expertise (25)
Work Experience
Data Analyst
Capgemini
Feb 2025 - Mar 2026
Analyzed customer transaction data, service usage patterns, and support ticket history to identify key factors contributing to customer churn in a telecom retail business environment. Performed data cleaning and exploratory data analysis (EDA) using Python (Pandas, NumPy) and SQL to identify trends in customer behavior and service usage. Built interactive dashboards using Power BI/Tableau to visualize churn rate, customer segmentation, and revenue impact. Applied data analysis techniques like cohort analysis and KPI tracking to identify high-risk customers, helping the business reduce churn by 15–25% through targeted retention strategies. Automated reporting processes using Excel (Pivot Tables, VLOOKUP, Power Query) reducing manual reporting effort by 30%.
Education
Bachelor of Science – Computer Science - Vignan University
- · Afghanistan
Master of Science – Data Science - P.B. Siddhartha College of Arts and Science
- · Afghanistan
Certifications
No certifications added yet
Interested in this developer?
Profile Score Breakdown
Profile Overview
Availability Details
Relocation
Depends on Offer
Skills (25)
Click a skill to find developers with the same skill
