About
I am a Quality Assurance professional with experience in manual and API testing, specifically for mobile and web applications. With a strong background in Salesforce QA, I ensure product quality by executing test cases, tracking bugs, and collaborating with teams to deliver excellent user experiences. I possess fundamental knowledge of automation testing and thrive in fast-paced environments, remaining dedicated to delivering successful outcomes.
Skills & Expertise (24)
Work Experience
Salesforce QA and Admin Freelancer
Inspiroworks, India
January-2023 - June-2024
Conducted thorough quality control inspections of products to ensure full compliance with industry standards and specifications. Performed various testing types including functional, integration, system, regression, and user acceptance testing (UAT). Created detailed bug reports, including clear steps to reproduce issues, and attached relevant screenshots for better clarity. Utilized defect tracking tools such as JIRA to log and track issues identified during the QA process. Analysed customer feedback and identified key areas for improvement in product design and functionality. Developed, implemented, and maintained quality assurance procedures, processes, and industry standards. Conducted root cause analysis on non-conforming products to identify and resolve recurring issues. Managed and configured Salesforce platform settings, including user profiles, roles, permissions, and security settings to ensure smooth user access and data integrity.
Quality Assurance Intern
Healthletic, India
February-2025 - June-2025
Performed API testing using Postman to validate request/response structures and status codes. Executed manual testing for mobile applications (Android/iOS) and web applications to ensure UI/UX consistency and functionality. Reported and tracked bugs using Jira, working closely with the development team to ensure timely resolution. Wrote and executed detailed test cases for various modules including user onboarding, login, and OTP verification. Participated in regression, smoke, and usability testing for app releases. Collaborated with cross-functional teams to maintain product quality and enhance user experience. Possess fundamental knowledge of Selenium WebDriver for automation testing and script writing basics. Followed structured STLC methodologies, from requirement analysis to test closure, ensuring quality delivery.
Education
B.A. in Arts
2020 - 2023 · India
Certifications
Salesforce Administrator
Salesforce · 2022
Certification for Salesforce administration skills.
Salesforce AI Associate
Salesforce · 2022
Certification for Salesforce artificial intelligence skills.
Business Analysis
International Institute of Business Analysis · 2021
Certification for business analysis skills.
Agile Project Management with Jira Cloud
Udemy · 2021
Certification for agile project management skills using Jira Cloud.
Python Basic
Udemy · 2020
Certification for basic Python programming skills.
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Citizen
Relocation
Depends on Offer
