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Pramod M

Pramod M

Technical Support Engineer

0+ yrs exp 85 · Excellent

About

BCA graduate with a strong foundation in Operating Systems, Database Management, and Networking, plus hands-on experience troubleshooting data pipelines, writing SQL, and administering Linux-based systems during a data analysis internship at INCOIS. Seeking to bring a structured, customer-focused problem-solving approach to a Technical Support Engineer role at Zoho, and to grow within a product-based engineering environment.

Skills & Expertise (36)

python scripting Advanced
8.0/10
1
Years Exp
Python Advanced
8.0/10
1
Years Exp
SQL Intermediate
7.5/10
1
Years Exp
MySql Intermediate
7.5/10
1
Years Exp
Pandas Intermediate
7.0/10
1
Years Exp
collaboration Intermediate
7.0/10
1
Years Exp
Customer handling Intermediate
7.0/10
1
Years Exp
Clear Communication Intermediate
7.0/10
1
Years Exp
Problem Solving Intermediate
7.0/10
1
Years Exp
Analytical Thinking Intermediate
7.0/10
1
Years Exp
scikit-learn Intermediate
7.0/10
1
Years Exp
NumPy Intermediate
7.0/10
1
Years Exp
Grafana Intermediate
7.0/10
1
Years Exp
Apache Airflow Intermediate
7.0/10
1
Years Exp
TensorFlow Intermediate
6.5/10
1
Years Exp
Data Visualization Intermediate
6.0/10
1
Years Exp
Database Management Systems Intermediate
5.5/10
1
Years Exp
HTML Intermediate
5.5/10
1
Years Exp
CSS Intermediate
5.0/10
1
Years Exp
JavaScript Intermediate
5.0/10
1
Years Exp
OOPs Concepts Intermediate
5.0/10
1
Years Exp
Networking Fundamentals Intermediate
5.0/10
1
Years Exp
LINUX Intermediate
5.0/10
1
Years Exp
Operating systems Intermediate
5.0/10
1
Years Exp
Power BI Beginner
4.5/10
Tableau Beginner
4.5/10
Google Cloud Platform Beginner
4.5/10
C++ Beginner
4.5/10
Streamlit Beginner
4.5/10
OpenCV Beginner
4.5/10
Face Recognition Beginner
4.5/10
SQLite Beginner
4.5/10
Keras Beginner
4.5/10
Gradio Beginner
4.5/10
bootstrap Beginner
4.5/10
Java Beginner
4.0/10

Work Experience

Data Analysis Intern

Indian National Centre for Ocean Information Services (INCOIS)

Jun 2025 - Jul 2025

Monitored and troubleshot data storage issues across oceanographic datasets by building an automated tracking system with Python, MySQL, Grafana, and Apache Airflow, proactively identifying gaps before they became blockers. Automated folder size checks via remote SSH scripts and centralized results into MySQL, improving visibility into storage trends and resource planning. Built interactive Grafana dashboards for real-time monitoring of data availability and storage consumption, enabling faster diagnosis and proactive issue resolution.

Education

Bachelor of Computer Applications - ICFAI Foundation for Higher Education (IFHE)

- 2026 · Afghanistan

XII (CBSE) - Kendriya Vidyalaya No 1

- 2023 · Afghanistan

X (CBSE) - Kendriya Vidyalaya No 1

- 2021 · Afghanistan

Certifications

Exploring Data Transformation with Google Cloud

Simplilearn · 2025

Big Data 101

Onwingspan · 2025

Data Analytics Job Simulation

Deloitte Australia (Forage) · 2025

Introduction to AI in Azure

Microsoft Learn · 2025

Frontend Developer Certificate

Teks Academy · 2024

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Profile Score Breakdown

📷 Photo 10/10
📄 Resume 10/10
💼 Job Title 10/10
✍️ Bio 10/10
🛠️ Skills 20/20
🎓 Education 10/10
⏱️ Experience 5/15
💰 Rate 0/5
🏆 Certs 5/5
Verified 5/5
Total Score 85/100

Profile Overview

Member sinceAug 2026