upendhar mudigonda
Datacenter Hands & Feet Support Engineer
About
Dedicated Datacenter Support Engineer with 4+ years of experience in IT infrastructure operations, physical server management, hardware troubleshooting, and datacenter maintenance. Proven track record supporting mission-critical environments including enterprise datacenters for clients such as Wolfspeed — performing rack & stack, cable management, hardware component replacement, firmware patching, and inventory/asset management. Experienced in coordinating with OEM vendors (Dell, HP, Cisco), L1/L2/L3 escalation teams, and cross-functional IT staff to resolve complex hardware incidents. Holds Microsoft Azure Fundamentals (AZ-900) certification. Adept at preventive maintenance, ITIL-aligned ticketing workflows, and maintaining detailed asset records in fast-paced, 24/7 datacenter environments.
Skills & Expertise (21)
Work Experience
Datacenter Hands & Feet Support Engineer
Wolfspeed
Jan 2024 - Present
On-site datacenter support engineer for Wolfspeed's enterprise IT infrastructure — responsible for physical hardware operations, server lifecycle management, and datacenter maintenance in a mission-critical manufacturing and semiconductor environment.
IT Infrastructure Engineer & Datacenter Support Analyst
Kyndryl
Jul 2020 - Jul 2022
Enterprise IT infrastructure support and datacenter operations for multinational clients on AWS and Azure platforms — providing server administration, hardware support, automated pipeline management, and L1/L2 helpdesk coordination.
Education
Master of Science, Computer Information Science - SUNY Polytechnic Institute
2022 - 2024 · Afghanistan
Certifications
No certifications added yet
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Availability Details
Visa Status
OPT
Relocation
Open to Relocation
Skills (21)
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