About
Results-driven professional with 4+ years of banking and sales experience transitioning to data analytics. Proven track record of exceeding sales targets by 107%, improving client retention by 30%, and driving 30% revenue growth through data-driven strategies. Proficient in Python, SQL, machine learning, and BI tools with hands-on experience in predictive modeling, supply chain analytics, and dashboard development. Combining strong business acumen with technical analytical skills to deliver actionable insights.
Skills & Expertise (26)
Work Experience
Relationship Officer
Axis Bank
Jul 2024 - Present
Achieved 107% of monthly sales targets through data-driven prospecting and strategic client engagement. Increased client retention by 30% by implementing personalized financial advisory services and CRM optimization. Enhanced customer engagement by 40% through strategic CRM tool implementation and workflow optimization. Analyzed customer data to identify cross-selling opportunities, increasing portfolio value and customer lifetime value. Managed complete gold loan documentation lifecycle with 100% accuracy in verification and compliance checks.
Senior Executive
ICICI Bank
Feb 2024 - Jun 2024
Generated 30% revenue growth through targeted sales campaigns and high-value customer segment identification. Reduced sales cycle time by 20% via process streamlining and automation of documentation workflows. Leveraged CRM data analytics to optimize customer acquisition funnel, improving conversion rates by 15%. Conducted market trend analysis and competitive intelligence to inform strategic positioning and product offerings. Maintained 95%+ customer satisfaction scores through consultative selling and timely issue resolution.
Sales Representative
New SB Traders
Jan 2023 - Dec 2023
Boosted repeat sales by 40% through relationship building and customer satisfaction initiatives. Developed sales forecasting models using historical data to optimize inventory management and sales planning. Trained and mentored 5+ new sales representatives, improving team productivity by 25%. Executed market research projects to identify emerging customer needs and business expansion opportunities.
Data Entry Operator
KBH & CO
Dec 2021 - Dec 2022
Achieved 99% data accuracy rate while processing 500+ records daily with strict confidentiality protocols. Designed automated data quality validation checks, reducing data errors by 25% and improving reliability. Recognized with performance awards for exceptional attention to detail and 100% deadline compliance. Standardized data entry procedures and established best practices documentation across teams.
Education
Bachelor of Arts - Cluster University Srinagar
- 2021 · Afghanistan
Certifications
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Skills (26)
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