saisri nadiminti
Identity & Access Management (IAM) Operations Engineer
About
Result-oriented Identity and Access Management (IAM) Operations Professional with over 4.5 years of experience specializing in identity governance, role lifecycle management, and core security operations. Proven expertise in administering and maintaining enterprise access control policies using RSA Aveksa and managing end-to-end SailPoint identity operations. Competent in basic incident management, service request fulfillment, backend database validation, and troubleshooting stuck change requests. Combines a solid foundational background in manual and automated quality assurance to deliver robust, compliant, and highly reliable IAM production support.
Skills & Expertise (11)
Work Experience
IAM Operations Engineer
Tata Consultancy Services
Jan 2023 - Present
RSA Aveksa Administration: Actively manage operational tasks in the Enterprise Solutions Unit, focusing on user identity governance, compliance rules, access request fulfillment, and maintaining proper authorization boundaries. SailPoint Operational Experience: Administer daily SailPoint IdentityIQ operation tasks, including managing role lifecycle states, updating role ownership structures, and executing precise role-based access additions or removals. Basic Incident Management: Own and resolve basic production incidents and service alerts for SailPoint and Aveksa platforms, consistently meeting strict enterprise Service Level Agreements (SLAs). Backend Troubleshooting & Analysis: Write and execute backend SQL queries (Oracle / SQL Server databases) to diagnose, audit, and remediate stuck change requests (CRs) that fail to exit the applied status naturally. ServiceNow Queue Management: Efficiently manage incoming ticketing queues using ServiceNow, triaging access provisioning discrepancies, identifying core systemic gaps, and ensuring automated synchronizations complete successfully.
Quality Analyst
IBM Info Services (via Experis)
Sep 2020 - Dec 2021
Automation & Manual Testing: Engineered and maintained cross-browser test scripts utilizing Selenium automation combined with the internal CAB test framework to maximize regression coverage. API Validation: Handled comprehensive REST API integration testing protocols utilizing Postman to validate payload structures, response parameters, and backend database parity. Defect Lifecycle Tracking: Documented, classified, and communicated software discrepancies, partnering closely with core engineering cohorts to guarantee timely hotfixes.
Education
B.Tech / B.E. - Swarnandhra Institute of Engineering and Technology
- 2019 · Afghanistan
12th Standard - Andhra Pradesh Board
- 2015 · Afghanistan
10th Standard - Andhra Pradesh Board
- 2013 · Afghanistan
Certifications
No certifications added yet
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Skills (11)
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