About
Data Analyst with 9+ years of experience in data analysis and middleware production support. Skilled in SQL, Power BI, Python, and IBM MQ tools, with strong experience in incident management, system monitoring, and dashboard development.
Skills & Expertise (10)
Work Experience
Data Analyst
TCS
Nov 2020 - Nov 2025
Evaluated business requirements derived from Business Requirement Documents (BRDs) and executed comprehensive data cleansing procedures to eliminate redundancies and ensure data integrity. Designed and developed interactive dashboards incorporating advanced visualizations, including charts, KPI cards, filters, slicers, aggregated metrics, and trend analysis. Engineered complex DAX measures and calculated columns to facilitate the precise computation of financial metrics, such as total credit, debit amounts, and ledger entries. Optimized SQL performance by developing sophisticated queries utilizing subqueries, joins, window functions, and aggregations for analytical reporting. Established SQL views and structured datasets to streamline the visualization and reporting of daily transaction data. Leveraged Power Query to perform data transformation, cleansing, and integration across disparate sources. Managed the deployment of dashboards to Power BI Service, implementing scheduled data refreshes and row-level security protocols. Collaborated closely with business stakeholders to elicit requirements and deliver actionable, data-driven insights.
Support Executive Engineer
TCS
Nov 2018 - Nov 2020
Managed UNIX user and group administration, including provisioning and lifecycle management. Oversaw IP/MAC address allocation and service port assignments to ensure network connectivity. Executed VCS cluster operations, including failover and failback procedures between nodes, and performed comprehensive cluster troubleshooting. Conducted routine server maintenance, such as log analysis, disk cleanup, and service restarts. Facilitated OS upgrades, downgrades, system reboots, and periodic health assessments. Managed grid server restarts and upgrades during scheduled maintenance windows. Maintained host link configurations and implemented service ports to support application connectivity. Configured AQ bind features and performed server lifecycle activities, including system rebuilds and power cycles. Managed DHCP infrastructure by configuring dynamic scopes and defining IP address ranges for subnets.
Support Executive Engineer
TCS
Jul 2016 - Oct 2018
Managed server health assessments, routine system maintenance, and service restoration procedures. Utilized IBM Tivoli Monitoring to oversee system performance, job execution, and alert management. Conducted comprehensive Linux server monitoring, log analysis, and technical troubleshooting. Supported application deployments, batch job oversight, and service restarts. Monitored IBM MQ queues, MQFT agents, and file transfers to ensure the integrity and successful delivery of data. Employed RFHUtil for the inspection, testing, and resolution of MQ message processing issues. Coordinated batch job scheduling and system alerts via IBM Tivoli Monitoring and Tivoli Workload Scheduler. Analyzed MQ, IIB, and system logs to perform root cause analysis and resolve production incidents. Maintained high system availability and facilitated rapid incident resolution.
Education
MCA - K.L.N. College of Engineering
2014 - 2016 · Afghanistan
B.Sc(IT), IT - Thiagarajar College
2011 - 2014 · Afghanistan
Certifications
No certifications added yet
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Skills (10)
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