About
Highly motivated Data Scientist with a strong foundation in data analysis, machine learning, and data visualization. Proven expertise in leveraging advanced analytics to drive actionable insights and solve complex business problems. Skilled in Python, SQL, Tableau, and natural language processing, with experience in statistical modeling and predictive analytics. Passionate about delivering impactful data-driven solutions.
Skills & Expertise (16)
Work Experience
Associate
Concentrix
Nov 2022 - May 2023
Resolved customer queries related to banking products, achieving 95% satisfaction scores. Collaborated with teams to address and resolve complex issues, ensuring client retention.
Data Analyst Intern Student (Training & Projects)
Simplilearn (in collaboration with IBM)
Nov 2021 - Nov 2023
Conducted exploratory data analysis on large datasets, uncovering actionable patterns and trends. Built and optimized machine learning models for customer behavior analysis, improving prediction accuracy by 15%. Developed interactive Tableau dashboards, enhancing stakeholder communication and decision-making processes. Applied statistical techniques to deliver data-driven insights for business process improvement. Collaborated with cross-functional teams to integrate data-driven insights into marketing strategies, resulting in a 10% increase in customer engagement. Implemented data preprocessing pipelines using Python and SQL, reducing data cleaning time by 30% and ensuring high-quality datasets for analysis.
Process Associate
Sutherland
Jul 2024 - Nov 2024
Managed customer support requests, ensuring timely resolution and adherence to SLAs. Utilized ServiceNow for ticket management and issue tracking. Documented processes to improve compliance and streamline operations.
Mortgage Processing Analyst
Consolidated Analytics
Feb 2025 - Present
Process and verify flood certificates and property data for mortgage applications. Analyse property locations using Google Maps and Regrid. Interpret FEMA flood maps to assess flood risk zones. Ensure high data accuracy and compliance with client standards. Improve turnaround time through efficient validation and documentation.
Education
MSc in Physics, First Class – 8/10 - Gandhigram Rural Institute, Dindigul
2019 - 2021 · Afghanistan
BSc in Physics, First Class with Distinction – 7.98/10 - Aditanar College of Arts and Science, Tiruchendur
2016 - 2019 · Afghanistan
Certifications
Postgraduate Certificate in Data Science and Business Analytics
Purdue University · 2023
