Nazima Shareef
Benefits Administration Specialist
About
Benefits Administration Specialist with 19 years of experience in US Healthcare processes, data integration, and client file management. Skilled in leading teams, streamlining operations, and delivering high‑quality client solutions. Recognized for driving efficiency, mentoring staff, and consistently exceeding performance expectations.
Skills & Expertise (10)
Work Experience
Benefits Administration Services Analyst I (SME)
Conduent Business Services
Sep 2022 - Apr 2026
Managed and mentored a team of 22 members, driving productivity and quality. Designed dashboards and performance sheets to track KPIs. Handled BU calls, client communications, and compliance with partner TPA ADP. Led setup and validation of client integrations, successfully transitioning 150+ client files into production. Spearheaded EDI testing and data integration projects, ensuring compliance and accuracy. Organized employee engagement initiatives across the organization.
Benefits Administration Services Associate IV
Conduent Business Services
Oct 2017 - Aug 2022
Transitioned a major project to Offshore Hyderabad, adding 30 headcount, boosting client satisfaction, and generating additional revenue. Mentored and trained 50+ new hires on rate renewal processes, improving onboarding efficiency. Coordinated with partner TPAs and clients to resolve data/file requirements, reducing recurring errors. Championed employee engagement initiatives at the organizational level.
Benefits Administration Specialist
ADP
Dec 2006 - Oct 2017
Primary task is to ensure and resolve the participant queries initiated by Clients & participants related to the COBRA insurance coverage. Worked on member enrollment and eligibility issues. Managed Security Management System (SMS) project, earning recognition from senior leadership. Led Fax-to-Secure Email migration project, enhancing data security and efficiency. Collaborated with WFN teams to eliminate recurring errors, improving accuracy and reducing manual work.
Education
Bachelor of Science - Osmania University
- · Afghanistan
Certifications
No certifications added yet
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Relocation
Not Open to Relocation
Skills (10)
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