neha bhendarkar

Business Intelligence Analyst

Pune, India 6+ yrs exp 93 · Outstanding

About

Business Intelligence Analyst with 5+ years of experience analysing complex data sets, managing cross-functional teams, and delivering strategic insights. Skilled in ETL development, data integration, and extracting data from multiple sources while preserving data integrity. Proven track record designing interactive Tableau dashboards and automating data workflows to support business decision-making.

Skills & Expertise (13)

Tableau Advanced

8.5/10

Years Exp

SQL Advanced

8.0/10

Years Exp

Microsoft SQL Server Advanced

8.0/10

Years Exp

Microsoft Excel Advanced

8.0/10

Years Exp

Data Analysis Advanced

8.0/10

Years Exp

Oracle SQL Developer Intermediate

7.0/10

Years Exp

MySql Intermediate

7.0/10

Years Exp

Stakeholder Management Intermediate

7.0/10

Years Exp

Project Management Intermediate

7.0/10

Years Exp

Alteryx Designer Intermediate

6.5/10

Years Exp

Snowflake Intermediate

6.5/10

Years Exp

Python Intermediate

6.5/10

Years Exp

Salesforce Marketing Cloud Intermediate

5.5/10

Years Exp

Work Experience

Business Intelligence Associate / Associate BI Analyst

Useready Technology Private Ltd.

Sep 2021 - Feb 2025

Mentored a team of 3 analysts in data analysis and modelling to support business decision-making. Developed dynamic Tableau dashboards with drill-down capabilities to analyse customer and financial data trends. Designed and developed interactive Tableau dashboards supporting business decision-making across multiple departments. Gathered reporting requirements from stakeholders and translated them into intuitive visualizations covering customer behaviour, loan performance, and financial KPIs. Implemented calculated fields, filters, and parameters to enable dynamic reporting. Optimized dashboard performance and ensured data accuracy, improving accessibility of insights and reducing dependency on manual reporting. Facilitated communication and coordination between project team members, resulting in successful project delivery.

SQL Data Intern

IT Preneur Data System Pvt Ltd.

Feb 2021 - Jul 2021

Supported database creation and management, and integrated data storage solutions. Updated and altered application features to enhance performance. Created dashboards for multiple business units, combining key performance indicators into a single view to evaluate business vertical performance. Wrote SQL queries to create databases and perform updates, deletions, insertions, and alterations.

Associate

BancTec TPS Pvt Ltd.

Aug 2019 - Sep 2020

Maintained all patient account balances within required timeframes. Ensured compliance with state and federal regulations for medical collection processes. Coordinated with insurance carriers to develop correspondence and administered credit balances for patients and payers. Coordinated with customers on patient payment plans.

Associate

HGS (Hinduja Global Solutions)

Feb 2018 - Mar 2019

Handled customer queries, feedback, complaints, and requests. Analysed and resolved customer issues, following up to ensure customer retention and loyalty. Completed, maintained, and processed client records with attention to detail to ensure CRM accuracy.