About
Analytical healthcare professional with 3+ years' experience in operations, quality assurance, and data analysis, transitioning into business analysis and product analytics. Skilled in requirements elicitation and documentation (BRD/FRD), gap analysis, business process mapping, and cross-functional stakeholder collaboration across the SDLC. Delivered an ~80% improvement in project quality outcomes through systematic root-cause analysis and defect detection. Experienced in SQL and Excel data modeling, KPI dashboarding (Power BI), Agile/Scrum ceremonies, user story and acceptance criteria development, and UAT planning — focused on turning data into actionable insights to improve processes and reporting; seeking Junior Business Analyst opportunities.
Skills & Expertise (37)
Work Experience
Business Analyst Intern
Digital Nexus AI
May 2026 - Present
Conducted requirements elicitation and documented end-to-end business requirements for an AI-powered web application (React/Python/Supabase), translating cross-functional stakeholder inputs into BRD artifacts including functional requirements, scope definition, risk register, and success criteria. Performed gap analysis and business process mapping using Lucidchart, comparing current-state manual processes (Excel tracking, Copilot-based searches, manual Kanban) to a future-state automated platform, identifying key gaps and defining acceptance criteria for ≥60% reduction in manual effort and ≥95% duplicate detection accuracy. Collaborated cross-functionally with product and technical teams across the SDLC to define system scope, out-of-scope boundaries, technology stack alignment, and change request governance, supporting user story refinement, sprint planning, and structured MVP delivery with stakeholder sign-off readiness.
Healthcare Associate
Accenture Solutions Pvt. Ltd.
Aug 2024 - Nov 2025
Analyzed operational data and applied root cause analysis to identify trends, discrepancies, and improvement opportunities across healthcare delivery workflows. Created associate quality reports supporting delivery excellence and compliance monitoring for client stakeholders. Participated in daily stand-ups and client calls to provide updates, highlight operational risks, and manage escalations. Communicated status updates and escalation summaries to client stakeholders via email and calls, maintaining high responsiveness SLAs.
Quality Assurance Analyst
Atlas Systems Pvt. Ltd.
Sep 2022 - Jul 2024
Validated provider data to ensure accuracy across electronic healthcare records, applying root cause analysis to reduce data defects in downstream processing. Supported quality validation processes aligned with healthcare documentation standards and compliance frameworks. Drove an approximately 80% improvement in project quality outcomes through enhanced defect detection and systematic validation coverage.
Education
Bachelor of Science in Computer Science - Kumararani Meena Muthiah College of Arts & Science
- · Afghanistan
Certifications
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Citizen
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Open to Relocation
Skills (37)
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