About
Results-driven QA Automation Tester with 2+ years of experience in functional test planning, execution, and troubleshooting software issues across critical business systems. Skilled in test case design, defect tracking, and root cause analysis with hands-on expertise in automation frameworks and CI/CD pipelines. Strong collaborator with cross-functional teams, ensuring seamless operations and timely issue resolution. Motivated cloud and IT enthusiast with foundational knowledge in AWS/Azure, DevOps.
Skills & Expertise (20)
Work Experience
Systems Engineer
Tata Consultancy Services
Feb 2021 - Apr 2023
As a Quality Assurance Engineer, I worked on a Banking domain project where my primary responsibility was to handle Disputes related to transactions made with debit and credit cards (Mastercard and Visa). I am primarily responsible for conducting thorough testing of the project across various functional flows and different data conditions related to accounts. Designed and executed functional test plans, test cases, and test scripts to validate business-critical banking applications. Conducted end-to-end testing across multiple functional flows, ensuring accuracy of debit/credit card dispute management systems. Performed root cause analysis and collaborated with development teams to troubleshoot and resolve recurring issues. Documented troubleshooting steps, defect logs, and resolution processes for knowledge sharing and future reference. Supported production releases by validating patches and updates, ensuring system stability and reliability. Executed functional, regression, performance, and UAT testing to validate system reliability, optimize performance, and meet end-user requirements. Partnered with business and operations teams to clarify requirements and resolve functional gaps.
Education
B.Tech, IT - B V Raju Institute of Technology
2016 - 2020 · Afghanistan
Intermediate - Sri Chaitanya Junior College
2014 - 2016 · Afghanistan
SSC - Krishnaveni Talent School
- 2014 · Afghanistan
Certifications
ISTQB® Certified Tester, Foundation Level
· 2021
Certified Pega Senior System Architect 8.2
· 2020
Certified Pega System Architect 7.4
· 2019
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