About
Driven and Result-oriented Business Analyst professional with 6+ years of experience across financial operations, trading platforms, client service, reconciliations, reporting, process improvement, and stakeholder coordination. Recent Business Analyst internship experience combined with hands-on operational exposure across trading, finance, product, technology, risk, compliance, and client-facing workflows. Strong in requirement understanding, issue/root-cause analysis, KPI/MIS reporting, dashboarding, data analysis, and translating business problems into actionable improvements.
Skills & Expertise (30)
Work Experience
Trading Service Analyst
IG Groups
Nov 2024 - Mar 2026
Supported business data cleaning, dataset preparation, dashboard reporting, KPI tracking, business documentation, and structured reporting outputs. Performed exploratory analysis using Excel, SQL, Python, Power BI, and Tableau to identify trends, reporting gaps, and actionable insights. Documented reporting requirements and maintained daily/weekly project status updates for project stakeholders. Contributed to BA deliverables through requirement understanding, KPI identification, dashboard insights, and presentation of findings aligned with business needs. Prepared structured datasets for analytics and machine-learning exercises and communicated findings through reports and dashboards. Supported real-time trading operations across order execution, margin calls, trading platform issues, and account-related workflows, with focus on issue resolution and business continuity. Collaborated with Risk, Technology, Compliance, and Operations teams to investigate trade discrepancies, platform incidents, and client-impacting issues. Monitored live trading systems, identified anomalies, assessed issue impact, escalated high-priority incidents, and coordinated timely resolution across stakeholders. Supported onboarding of high-value clients and priority escalations through structured communication, issue tracking, and stakeholder coordination. Analyzed recurring operational issues and contributed to process improvements aimed at better turnaround time, client experience, and operational consistency.
Client Service Quant
Tradetron
Jun 2021 - Nov 2024
Automated Data extraction process using Excel Macros, which reduced the processing time from 2 hours to 20 minutes a 91.7% reduction in turnaround time. Designed and automated client trading strategies across equities, options, currencies, and commodities, supporting platform adoption and client self-service. Maintained daily trade reconciliations, MIS reports, and operational reporting to improve data accuracy, transparency, and issue traceability. Analyzed client issues, performed root-cause investigation, and coordinated with stakeholders to improve service processes, turnaround time, and product usability. Partnered with Product and Technology teams during feature launches and broker API integrations, translating client issues into actionable product feedback. Provided client support across chat, email, and calls for trade execution, platform, strategy, and account-related issues.
Senior Accounting and Reporting Analyst - Receivables
ABB Global Business Services and Contracting India Pvt. Ltd.
Feb 2017 - Aug 2019
Analyzed a manual Excel-based reconciliation/reporting process and identified opportunities to automate repetitive activities using Excel VBA/Macros. Worked with finance stakeholders to investigate invoice discrepancies, standardize reporting processes, and support timely financial operations. Received Process Head appreciation for developing the Excel Macro solution for Cluster reconciliation.
Education
MBA - Finance - IMT Ghaziabad
2020 - 2021 · Afghanistan
Bachelor of Commerce - Finance - PES University, Bangalore
2013 - 2016 · Afghanistan
Certifications
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Skills (30)
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