Nishchal H B
Lead Principal Consultant, Program/Project Manager, Technical Architect
About
Lead Principal Consultant, Technical Architect and Program/Project Manager with 23+ years of experience delivering AI-driven transformation across various sectors for blue-chip clients at Infosys and Wipro. Architects GenAI, Agentic AI, and MLOps solutions using LangChain/Graph and Python, accelerating feature development velocity by 15-25% and securing 98% of deliverables on schedule.
Skills & Expertise (26)
Work Experience
Lead Principal Consultant, Program Manager, Technical Architect (Data Science, AI Automation)
Infosys Technologies Ltd, Mercor, CrossOver
Feb 2018 - Present
Architected and deployed GenAI-powered, RAG-enabled agentic solutions—virtual support agents, document summarization pipelines, and AI code assistants—using LangChain, LangGraph, and CrewAI, reducing manual resolution time by 50-80%. Designed and built ML/Deep Learning models using TensorFlow, PyTorch, and Keras for Anomaly Detection, Demand Forecasting, Sentiment Analysis, Churn Prediction, and Time Series Forecasting. Championed a structured problem-definition framework, collaborating with C-level stakeholders to align AI-driven solution scopes with enterprise strategic objectives. Partnered with client executives to map complex IT landscapes and uncover high-impact automation opportunities across GenAI, Agentic AI, AIOps, and RPA domains. Established autonomous IT operations roadmaps by integrating MLOps and LLMOps practices, best-in-class tools, proprietary IP, and strategic partnerships into service-transformation frameworks. Applied deep domain expertise to identify solution design challenges, driving quality assurance and feature engineering standards across all owned focus areas. Program-managed large consulting engagements, setting governance standards and monitoring KPI parameters as part of client advisory bodies for AI/GenAI initiatives. Contributed to org-level growth strategies in AI/GenAI/Agentic Automation consulting, executing plans aligned to strategic business goals, driving 15-20% increase in practice revenue. Conducted market and product research, developing novel data science solutions addressing customer pain points and converting them into revenue-generating practice offerings. Spearheaded IP creation and POCs, demonstrating thought leadership in AI/ML model development and delivering innovative client solutions through presentations and POV documents. Applied data preprocessing, feature engineering, and model evaluation techniques using Scikit-learn and Python to validate ML pipelines for classification, regression, and clustering use cases. Led cross-functional AI delivery teams across 4-5 concurrent client engagements, aligning engineering, data science, and business stakeholders to accelerate solution deployment timelines.
Technical Project Manager, Tech Arch, Business Analyst
Infosys Technologies Ltd
Feb 2015 - Jan 2020
Led sprint planning and roadmap alignment, translating product vision for engineering teams and securing 98% of defined deliverables on schedule. Directed backlog governance and dynamic reprioritization, optimizing scope and resource allocation to achieve under-budget project delivery by reducing cost. Cultivated cross-functional collaboration among executives, engineering, and marketing teams, accelerating feature development velocity by 22%. Strengthened risk mitigation and business development by identifying and resolving engineering bottlenecks to achieve 96% of feature deadlines. Built a scalable Tableau data-reporting ecosystem with end-to-end pipelines and dashboards delivering real-time insights into product performance, marketing funnels, and core KPIs.
Project Manager, Consulting
Exira Software Ltd
Jul 2013 - Jan 2015
Orchestrated end-to-end solution design and secured client approval through targeted stakeholder engagement strategies. Led SAP BW data-warehouse architecture initiatives including requirements workshops, data-modeling sessions, development-standards governance, and blueprint documentation. Steered the business-blueprint phase across multiple BW implementations, translating complex requirements into validated technical roadmaps. Conducted rigorous risk analyses, optimized resource planning, and synchronized assignments to ensure milestone adherence. Authored comprehensive blueprint documentation and secured executive sign-off to underpin seamless BW deployments. Engineered advanced extensions of standard Business Content via user exits, customizing data flows to meet evolving end-user requirements. Mentored technical teams with expert guidance and managed client verification cycles to guarantee deliverable excellence.
Project Manager, Project Lead, Business Analyst, Data Architect, Data Engineering/Analyst
Wipro Technologies Ltd
Mar 2004 - Jun 2013
Designed SAP BW data-warehouse architecture by leading requirements workshops, shaping data models, enforcing development standards, and authoring blueprint documentation. Directed the business-blueprint phase for multiple BW projects, translating stakeholder needs into validated technical roadmaps and securing executive sign-off. Engineered end-to-end solution designs, converting functional requirements into precise technical specifications for robust data extraction and integration. Activated and extended standard Business Content using custom user exits, fine-tuning data flows to meet evolving end-user requirements. Developed and optimized ETL processes with advanced transformations, including start- and end-routine logic, to ensure seamless data integration. Built and deployed SAP BI technical solutions—InfoCubes, DSOs, multi-providers, and process chains—to support scalable, high-performance analytics. Managed post-production support by monitoring process chains, reconstructing failed data loads, and rescheduling jobs to guarantee uninterrupted data availability. Boosted query and load performance through strategic use of aggregates, indexes, partitions, and data compression, analyzing OLAP metrics with BW statistics.
Education
Bachelor of Engineering (Computer Science) - Bengaluru University
- 2003 · Afghanistan
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Skills (26)
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