About
Data Analyst and Cloud Support professional with experience in data validation, research, and cloud operations. Skilled in Python, SQL, and data analysis to evaluate information accuracy and improve digital systems. Experienced in analyzing datasets, troubleshooting technical environments, and generating data-driven insights. Strong attention to detail with the ability to conduct research using online tools, maps, and search platforms to ensure data quality and reliability.
Skills & Expertise (28)
Work Experience
Cloud Support Associate
ProArch IT Solutions
Aug 2024 - Oct 2025
Monitored and maintained Azure and Microsoft 365 production environments, ensuring system reliability and service availability. Used Azure Monitor and Log Analytics to analyze system data and proactively detect service issues. Investigated and resolved technical incidents through Zoho ticketing systems while maintaining SLA compliance. Conducted root cause analysis to identify recurring issues and improve operational efficiency. Automated operational workflows using PowerShell scripts, improving efficiency and reducing manual tasks. Managed user provisioning and access control through Azure Active Directory (Entra ID). Developed data-driven reports to improve data quality, compliance tracking, and operational insights. Collaborated with cross-functional teams to create data-driven reports, ensuring high data quality and compliance with healthcare regulations, which improved stakeholder satisfaction. Led the administration of endpoint management for over 500 users, implementing PowerShell scripts to automate configurations and reduce setup time by X% within 3 months.
Education
B.Tech in Data Science - CMR Technical Campus
2020 - 2024 · Afghanistan
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Citizen
Relocation
Depends on Offer
