About
Senior Quality Analyst with 4+ years of experience in the Healthcare domain, specializing in Facets Testing, Web Testing, API Testing, EDI transactions and Automation. Skilled in Manual & Automation Testing, including Selenium WebDriver, Spring Framework, JUnit, and efficient XPath/CSS locator strategies. Strong functional expertise in Pharmacy, Benefits, Membership & Billing modules, with hands-on experience in Facets claims testing. Proficient in SQL, Postman, Edifecs, and Azure DevOps for backend validation, test execution, and defect tracking. Experienced in end-to-end SDLC/STLC, including requirement analysis, test design, execution, regression, defect management, and root cause analysis (RCA). Recognized for delivering zero-defect releases, strengthening regression coverage, and improving automation efficiency. Strong collaboration with onsite and offshore teams, ensuring transparent reporting, timely delivery, and client satisfaction. Experienced in Agile and Waterfall methodologies, with the ability to adapt to new tools, processes, and technologies.
Skills & Expertise (34)
Work Experience
Senior Quality Analyst
Cognizant Technology Solutions
Jan 2021 - Present
Lead tester for Excellus and Univera web portals, validating member, provider, employer, broker, and claims-related functionalities against Facets system. Executed end-to-end web application testing, including member enrollment, eligibility verification, and pre-authorization checks, ensuring data accuracy and process compliance. Performed end-to-end testing of the Edifecs application, validating EDI transactions including 270, 271, 276, 277, 278, 834, 835, and 837 for claims, member eligibility, and benefits. Tested request and response files using Postman and ReadyAPI, verifying transaction accuracy through Edifecs Transaction Management. Ensured proper processing, mapping, and integration of EDI transactions, validating that data aligns with business requirements, system specifications, and HIPAA compliance. Performed daily Service Request (SR) processing, validating claims, pharmacy codes (Rx), and membership & billing data against Facets using Informatica and UID. Worked on PEGA workflows, ensuring accurate process execution, data validation, and alignment with business rules and system requirements.
Education
MBA in System Management - Bharathidasan University
2024 - 2026 · Afghanistan
B.Sc. Computer Technology - Hindustan College of Arts and Sciences
2017 - 2020 · Afghanistan
