Niyamathullah A
Social Media Monitor & Listening ORM
About
Results-driven business professional with 9 months of experience in Social Media Monitoring & Listening and US/India ORM Process, expertise in Sprinklr, I've developed strong skills as a Content Creator, Marketing Research Analyst, Social Analyst, and Campaign Manager, With ability to analyze complex business problems and develop effective solutions, with strong leadership and communication skills, I'm poised to drive growth and innovation in a dynamic organization.
Skills & Expertise (2)
Work Experience
Social Media Monitor & Listening and ORM Process (US/India)
Rural Shores Business Service Private Limited
06-2024 - 02-2025
Demonstrated eye for detail on excellent work in social media listening & monitor through X Twitter handles, Infosys Maintaining the Income Tax Portal, Media Insights, SLA & SML-SMM Effectively tracking only Income Tax Department Portal, utilizing logical thinking and problem resolution skill & Identify portal related issues, Managed U.S Process Brand Tracking certain VIP handles Only, enhancing brand visibility and Stay updated with latest social media trends, Engagements, active Monitor to comments, and mentions, align social media campaigns. ORM tools like Insights, Sprinklr, and track online conversations, brand mentions, and hashtags, Identify trends in customer sentiment and industry conversations and Monitor competitors' activities and post engaging content (images, memes, carousels, videos, and stories) on Instagram & Facebook, LinkedIn, and Monitor others platforms. India & U.S ORM Online Reputation Management, Identified needs and provided appropriate solutions to meet their expectations, Built & maintained Reports for clients through outlook mail and WhatsApp and virtual meeting, We Track live data & manually through Sprinklr Tool for ITD. We Track Infosys Brand CEO, Career, Corporate & sentiment analysis whether they are Negative, Neutral & Positive, Maintain the campaign performance, audience insights, and Filed reports gathered information and performed journaling research, included assisting in the development of appealing taglines and captivating captions for marketing campaigns such as copywriting and storytelling.
Social Media Monitor & Listening and ORM Process (US/India)
Rural Shores Business Service Private Limited
06-2024 - 02-2025
Demonstrated eye for detail on excellent work in social media listening & monitor through X Twitter handles, Infosys Maintaining the Income Tax Portal, Media Insights, SLA & SML-SMM Effectively tracking only Income Tax Department Portal, utilizing logical thinking and problem resolution skill & Identify portal related issues, Managed U.S Process Brand Tracking certain VIP handles Only, enhancing brand visibility and Stay updated with latest social media trends, Engagements, active Monitor to comments, and mentions, align social media campaigns. ORM tools like Insights, Sprinklr, and track online conversations, brand mentions, and hashtags, Identify trends in customer sentiment and industry conversations and Monitor competitors' activities and post engaging content (images, memes, carousels, videos, and stories) on Instagram & Facebook, LinkedIn, and Monitor others platforms. India & U.S ORM Online Reputation Management, Identified needs and provided appropriate solutions to meet their expectations, Built & maintained Reports for clients through outlook mail and WhatsApp and virtual meeting, We Track live data & manually through Sprinklr Tool for ITD. We Track Infosys Brand CEO, Career, Corporate & sentiment analysis whether they are Negative, Neutral & Positive, Maintain the campaign performance, audience insights, and Filed reports gathered information and performed journaling research, included assisting in the development of appealing taglines and captivating captions for marketing campaigns such as copywriting and storytelling.
Social Media Monitor & Listening and ORM Process (US/India)
Rural Shores Business Service Private Limited
06-2024 - 02-2025
Demonstrated eye for detail on excellent work in social media listening & monitor through X Twitter handles, Infosys Maintaining the Income Tax Portal, Media Insights, SLA & SML-SMM Effectively tracking only Income Tax Department Portal, utilizing logical thinking and problem resolution skill & Identify portal related issues, Managed U.S Process Brand Tracking certain VIP handles Only, enhancing brand visibility and Stay updated with latest social media trends, Engagements, active Monitor to comments, and mentions, align social media campaigns. ORM tools like Insights, Sprinklr, and track online conversations, brand mentions, and hashtags, Identify trends in customer sentiment and industry conversations and Monitor competitors' activities and post engaging content (images, memes, carousels, videos, and stories) on Instagram & Facebook, LinkedIn, and Monitor others platforms. India & U.S ORM Online Reputation Management, Identified needs and provided appropriate solutions to meet their expectations, Built & maintained Reports for clients through outlook mail and WhatsApp and virtual meeting, We Track live data & manually through Sprinklr Tool for ITD. We Track Infosys Brand CEO, Career, Corporate & sentiment analysis whether they are Negative, Neutral & Positive, Maintain the campaign performance, audience insights, and Filed reports gathered information and performed journaling research, included assisting in the development of appealing taglines and captivating captions for marketing campaigns such as copywriting and storytelling.
Education
Bachelor in Computer Application
2021 - 2024 · India
Bachelor in Computer Application
2021 - 2024 · India
Bachelor in Computer Application
2021 - 2024 · India
Interested in this developer?
Profile Score Breakdown
Profile Overview
Availability Details
Visa Status
No Visa
Relocation
Open to Relocation