N Suthar
Senior Technical Support & Implementation professional
About
To work in an environment that will provide me with the chance to learn new things on a regular basis and enable me to support the growth of the company.
Skills & Expertise (32)
Work Experience
IT Executive
AMTECH Electronics India Ltd
Sep 2014 - Sep 2017
IT Infrastructure Support & Network Management. Asset Management, Helpdesk, Hardware & Software Support LAN/WAN Security & System Maintenance. Remote Support for multi-location users Managed 75+ systems across locations.
IT Executive
iValue Systech Pvt. Ltd
Oct 2012 - Sep 2014
Client IT Support & Infrastructure Management Firewall, IP Camera & Network Maintenance Outlook & System Configuration. Network Performance Optimization.
Network Administrator
ONESOURCE (Third-Party Contract)
Nov 2008 - Jan 2010
Conducted network asset inventory and infrastructure assessment. Performed network and wireless surveys to optimize coverage and performance. Assisted in wireless network planning, deployment, and implementation. Analyzed network health and provided recommendations for performance improvement. Supported network troubleshooting and issue resolution.
FMS System Administrator
Allied Digital Services Ltd
May 2005 - Oct 2008
Delivered FMS (Facility Management Services) IT Support across enterprise environments. Provided IT Hardware & Network Support, including troubleshooting LAN/WAN issues. Monitored and maintained network security, accessibility, and redundancy. Installed, configured, and maintained Operating Systems and end-user applications. Managed Lotus Mail configuration, user accounts, and email support. Provided on-demand network and infrastructure support. Identified opportunities to improve IT infrastructure performance and reliability. Managed store inventory, IT assets, and network infrastructure. Supported and maintained 1000+ PCs across multiple client locations. Delivered end-to-end IT support for enterprise users and operations.
IT Executive / Team Leader
Liverpool Retail India Ltd
Jan 2010 - Oct 2012
Team Leadership & Field IT Support. ERP, OS Installation & Helpdesk. Managed 100+ PCs & 900 franchise locations Network Troubleshooting & Infrastructure Support.
Customer Support Engineer
Yogi Computers
Jan 2003 - Apr 2005
Performed PC assembly, system installation, and hardware troubleshooting. Provided network setup, configuration, and issue resolution. Delivered on-site and remote technical support for customers. Diagnosed and resolved software and operating system issues. Ensured timely problem resolution and customer satisfaction.
Sr. Technical Support
The Gemini India
Dec 2018 - Feb 2026
Led cross-functional teams in configuring and optimizing hospital information systems to enhance operational efficiency, compliance, and revenue cycle performance. Conducting client demos, product walkthroughs & staff training Providing Level 2 support & troubleshooting for hospital operations Understanding client requirements and converting them into system workflows. Performing manual testing, UAT, regression testing, and defect validation. Preparing defect reports & coordinating with developers. Supporting go-live, post-implementation & operational stability. Ensuring high system accuracy, performance & customer satisfaction.
Education
B. com - Gujarat University
- 2003 · Afghanistan
H.S.C - GSEB
- 1999 · Afghanistan
S.S.C - GSEB
- 1996 · Afghanistan
Certifications
CCNP 642-901 (Routing) Building Scalable Cisco Internetworks
Cisco · 2009
CCNA 640-802
Cisco · 2009
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Skills (32)
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