About
Results-driven Senior Quality Assurance Engineer with 4.5+ years of experience across end-to-end manual testing, test strategy and planning, API validation, multi-channel communication orchestration, database verification, and AWS cloud ecosystem testing spanning Banking, Automotive, Sales, and CRM domains. Skilled in requirement analysis, risk-based test design, and defect lifecycle management within Agile/Scrum teams. Combines strong manual QA fundamentals with growing automation exposure (Playwright regression execution, API automation upskilling) and AI-assisted testing practices that have cut test design effort by up to 60–70%. Recognized for leading QA efforts to zero-critical-defect production releases and mentoring team members on testing best practices.
Skills & Expertise (35)
Work Experience
Quality Assurance Engineer
Nagarro Software Private Limited
Jan 2022 - Present
Owned test strategy and test case design for assigned modules end-to-end, translating requirements/BRDs into structured test plans, traceability matrices, and risk-based test prioritization. Integrated AI tools into testing workflows for test scenario generation, requirement parsing, and test case reviews, reducing overall manual test design effort by 60–70%. Validated complex sales communication workflows across Email, WhatsApp, SMS, RCS, and Push Notifications, ensuring accurate template rendering, fallbacks, dynamic personalizations, and delivery status tracking. Architected and executed test strategies for AWS S3 file-based data ingestion pipelines and AWS Lambda serverless triggers, ensuring data integrity across backend workflows. Conducted end-to-end data flow validation (API → Database → UI → Reporting) using Postman and DBeaver, monitoring server logs and AWS Glue Jobs for root-cause debugging. Executed validation scripts on large datasets (100,000+ records), ensuring financial, sales, and CRM reporting accuracy without performance degradation. Leveraged BrowserStack to perform multi-device and cross-browser testing, ensuring UI consistency across mobile and desktop interfaces. Executed and maintained existing Playwright regression suites as part of release cycles, triaging script failures/flakiness and coordinating fixes with developers. Managed full defect lifecycle via Jira and Xray, leading defect triage meetings with cross-functional development and product teams. Guided junior QA team members on manual test case design and testing best practices; represented QA in sprint planning and stakeholder review ceremonies.
Automotive CRM
Campaign Manager
Nov 2023 - Feb 2024
Designed and executed manual and API test suites for automated marketing campaign workflows. Validated cloud file storage in AWS S3 and event-driven execution in AWS Lambda. Conducted backend verification for large-scale data imports (100k+ records), identifying performance bottlenecks prior to release. Built reusable Postman collections to validate recurring campaign workflows, cutting manual verification time across test cycles. Partnered with cross-functional teams during UAT to validate campaign rollouts against business requirements before go-live. Proactively tested edge cases in campaign scheduling and audience targeting logic, reducing post-release defect escalations.
Automotive CRM
Inbound CRM
Jul 2023 - Nov 2023
Spearheaded user experience and usability testing, leading documentation efforts to standardize team testing processes. Contributed directly to a zero-critical-defect production release through rigorous integration and regression testing. Built and maintained a centralized test documentation repository, improving onboarding time for new QA team members. Partnered closely with UX designers to flag usability gaps early in the design cycle, reducing late-stage rework. Drove adoption of standardized bug-reporting templates, improving defect triage turnaround time across the team.
Banking
Investment Banking Workflow
Apr 2022 - Aug 2022
Executed UAT and load testing under tight Agile sprints to evaluate transactional system stability under peak traffic loads. Verified accuracy in financial data processing, trade lifecycle workflows, and database record reconciliation. Collaborated with business analysts to validate complex trade lifecycle scenarios against regulatory and compliance requirements. Identified and reported critical data reconciliation discrepancies prior to release, preventing potential downstream reporting errors. Supported performance benchmarking efforts to confirm system responsiveness under simulated peak-load transaction volumes. Validated secure storage and accuracy of client contact details captured during onboarding, ensuring data integrity and compliance with data handling standards.
Education
Bachelor of Technology (B.Tech) in Computer Science & Engineering - Central University of Haryana
- 2022 · Afghanistan
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Skills (35)
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