About
Detail-oriented career professional transitioning into QA with a strong foundation in manual testing, test case design, defect tracking, and software testing methodologies (SDLC/STLC). Skilled in functional, regression, smoke, and UAT testing, with hands-on experience using JIRA, TestRail, and Postman. Backed by 10+ years in operations and performance management, bringing sharp analytical instincts, structured reporting, and a process-compliance mindset directly applicable to quality assurance. Committed to delivering high-quality, user-focused software products.
Skills & Expertise (18)
Work Experience
Sales Associate
Daraju Industry Ltd.
Jan 2023 - Jan 2025
Monitored distributor account performance across territories and generated weekly/monthly reports with variance analysis — translating operational data into actionable insights. Investigated and resolved customer complaints through structured root-cause analysis, consistently closing issues within SLA. Maintained accurate records across cross-functional teams, reinforcing habits of documentation and process compliance core to QA practice.
Retail Sales Supervisor
Multiple Consumer Products
Jan 2015 - Jan 2023
Supervised sales teams and monitored KPIs, identifying process inefficiencies and implementing corrective measures — directly mirroring defect identification and remediation in QA. Designed and delivered training sessions to upskill team members, improving measurable performance metrics quarter-on-quarter. Prepared structured performance reports and maintained quality standards across product lines.
Territory Sales Supervisor
Wrigleys / Blue Arrow TSW
Jan 2013 - Jan 2015
Managed field operations across assigned territories, tracking performance metrics and ensuring operational compliance. Prepared daily and weekly reports for senior management; consistently exceeded sales targets.
Factory Supervisor
Viju Milk Industries
Jan 2010 - Jan 2013
Supported quality control activities on the production line, helping reduce defect and waste rates. Maintained inventory and production records; coordinated workforce scheduling to meet output targets.
Education
HND – Accounting - Lagos State Polytechnic
2018 - 2021 · Afghanistan
OND – Accounting - Lagos State Polytechnic
2004 - 2007 · Afghanistan
Certifications
No certifications added yet
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Skills (18)
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