Avinash Pagolu

Senior Security Analyst

Client-Microland, Payroll: United Systec Solutions

06-2021 - Present

Responsible for all SOC shift activities, full understanding of SOC L1 responsibilities and ability to support/mentor into L2 level duties. Drafting incident response documentation across phases: Containment, RCA, Validation. Assign and prioritize alerts (P1, P2, P3, P4) based on SOP standards. Point of contact for L1 analysts, acted as escalation point, and performed RCA using SIEM/EDR tools. Conducted in-depth investigations on complex incidents and identified emerging threats using Hacker news, SANS, and OSINT tools. Led SOC shift handover calls and handled customer escalation calls. Exposure to malware analysis (static/dynamic) using tools such as Anyrun, VirusTotal, and organizational sandbox solutions. Investigated use cases daily across AD/Entra ID, Networking, EDR, DLP, Email Security Gateway, Proxy, and Vulnerability tools. Worked on AD/Entra ID alerts such as Kerberos ticket abuse, golden/silver tickets, unusual sign-ins, impossible travel, audit log clears, and PII modifications. Investigated networking alerts including DoS, DDoS, SYN flood, Echo flood, and port scanning. Responded to malware alerts via CrowdStrike and mapped findings to MITRE ATT&CK. Linux administration and command-line usage, Log analysis and troubleshooting in Linux.