Krishna Chaitanya

Operations Specialist

Bengaluru 85 · Excellent

About

Detail-oriented Operations Specialist with 1+ year of experience in compliance-driven environments at Amazon. Skilled in data accuracy, discrepancy analysis, SOP adherence, and high-volume workflow management with 98%+ quality performance. Strong analytical thinking, troubleshooting ability, and commitment to maintaining operational excellence in fast-paced environments.

Skills & Expertise (40)

MS Excel Intermediate

7.0/10

Years Exp

Data Analysis Intermediate

6.3/10

Years Exp

Risk Analytics Intermediate

6.3/10

Years Exp

KPI Tracking Intermediate

6.3/10

Years Exp

Fraud Detection Intermediate

6.3/10

Years Exp

Root Cause Analysis Intermediate

6.3/10

Years Exp

SQL Intermediate

6.3/10

Years Exp

Excel Intermediate

6.2/10

Years Exp

Google Sheets Intermediate

5.8/10

Years Exp

Power BI Beginner

5.7/10

Years Exp

Python Beginner

5.3/10

Years Exp

Problem Solving EDA Trend Analysis Data Quality Checks Charts Storytelling Business Reporting RCA Communication Stakeholder Handling Reporting Cross-Functional Collaboration Process Optimization Documentation Data Wrangling NumPy Pandas KPI Dashboards Visualizations Data Cleaning DAX Automation Advanced Formulas LOOKUP functions Pivot Tables Window Functions Aggregations CTEs Joins

Work Experience

Support Ops Specialist – Risk & Operations Analytics

Amazon

Jun 2024 - Jul 2025

Analyzed transactional and operational data using SQL and MS Excel to identify risk patterns and prevent policy violations. Performed fraud detection and trust & safety investigations to ensure platform compliance. Monitored KPIs and created performance dashboards using Excel (Pivot Tables, VLOOKUP). Conducted root cause analysis on escalations and reduced repeat incidents by 20%. Worked with large datasets to identify suspicious activities and mitigate operational risks. Automated weekly reporting process, improving efficiency by 30%. Collaborated with cross-functional teams to enhance customer safety and risk controls.