About
Senior Software Testing Professional with 11+ years of experience in Functional, API, Mobile and Web Application Testing, specializing in Retail and POS systems. Extensive experience in test planning, defect management, and end-to-end QA lifecycle across enterprise retail platforms including POS applications, online ordering systems and mobile apps. Proven ability to lead QA teams, coordinate project transitions and ensure high product quality. Strong experience working with cross-functional teams in Agile and Waterfall environments.
Skills & Expertise (22)
Work Experience
Test Lead
Changepond Technologies
Aug 2022 - Sep 2024
Lead two teams and coordinated the complete project transition phase from a competitor. Experience in using Selenium Webdriver, TestNG, Junit, Maven, Git and Jenkins for UI automation and POSTMAN for API Testing. Trained and mentored new members of the teams in POS domain. Test Case creation and execution, Defects reporting and Metric reports generation. Latest responsibilities include preparing Capability deck for a potential POS project. Preparation of Test Strategy, Test Plans Documents and mentoring the team in POS domain.
Test Lead
Clover Infotech
Sep 2012 - Aug 2015
Led QA activities for online food ordering platforms, mobile applications, and restaurant POS systems for a major integrated food services company in the Middle East. Performed functional, web, mobile, and API testing to validate end-to-end business workflows and ensure application stability across multiple platforms. Designed and executed test plans, test cases, and traceability matrices to ensure complete test coverage of application features and business scenarios. Conducted test execution cycles, defect tracking, and bug reporting using test management and defect tracking tools. Collaborated closely with client managers, developers, and operations teams to investigate issues, ensure timely defect resolution, and maintain product quality.
Technology Analyst
Wipro Technologies
Aug 2006 - May 2012
Lead a team of five members in providing production support and development of support fixes for Point-of-Sale Applications (IBM POS) in Retail Domain. Lead a team in a migration project involving regression and compatibility testing. Involved in development of various enhancements for the Point Of Sale Application (NCR POS) of a major US toy retailer.
Technology Analyst
Infosys Technologies
Aug 2006 - May 2012
Developed a VBA automation utility that reduced manual data processing effort by 50%, improving operational efficiency. Successfully supported rollout of 16 new retail POS stores within one year by coordinating testing and deployment activities. Received “Feather in My Cap” recognition at Wipro for successful project transition delivery. Earned Bravo Award at Infosys for creating comprehensive system documentation used by production support teams.
Education
Bachelor of Engineering - Sriram Engineering College
2002 - 2006 · Afghanistan
Higher Secondary School - Vijayantha Higher Secondary
2001 - 2002 · Afghanistan
Secondary School - Kendriya Vidyalaya
1999 - 2000 · Afghanistan
Certifications
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Skills (22)
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