About
Banking domain professional transitioning into Business Analysis, backed by an MSc in Business Analytics (UK) and 2.7 years supporting Charles Schwab's SPARKS portfolio accounting platform (100M+ accounts). Deep working knowledge of Cost Basis, Realized/Unrealized Gain-Loss, Equities, Fixed Income, Options, Derivatives, and Trade Lifecycle, combined with hands-on requirements analysis, root cause analysis (RCA), UAT, and stakeholder coordination gained while bridging business and engineering teams in a live production environment. Adds SQL, statistical modelling, forecasting, and Power BI/Excel dashboarding from postgraduate study. Recently relocated to Hyderabad and seeking a Business Analyst role in banking/fintech to formally apply this combined domain and analytical background.
Skills & Expertise (29)
Work Experience
Software Engineer – Production Support & Development (Business Analysis & Requirements Function)
Mphasis Private Limited
Nov 2021 - Jun 2024
Enabled accurate Cost Basis and Realized/Unrealized Gain-Loss calculations across Equities, Fixed Income, Options, Derivatives, and Forwards for a portfolio accounting platform serving 100M+ retail and brokerage accounts, by supporting and developing enhancements to SPARKS. Reduced requirement ambiguity and rework by translating business needs from Trading (BP&T) and Securities Reference (ITEM/SRM) teams into Java/Spring MVC enhancements and production fixes. Consistently met SLA targets by resolving approximately 20–25 production incidents/tickets per month for a live banking application. Cut recurring incidents by an estimated 20% through Root Cause Analysis (RCA) using Splunk and SQL (Toad), driving targeted process and configuration fixes. Enabled 15+ successful application releases by validating fixes and coordinating UAT and deployment across engineering and business teams. Maintained accurate account-level financial processing at scale by monitoring and validating batch workflows across partitioned process centres via the Control-M/Advisor scheduler. Improved team support efficiency and cut onboarding time by documenting portfolio accounting processes and system configuration logic.
Education
MSc Business Analytics - Coventry University
2025 - 2026 · Afghanistan
B.Tech, Electronics and Communication Engineering - JNTU Kakinada
2017 - 2021 · Afghanistan
Certifications
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Skills (29)
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