Phaneendra Sanikommu
Senior-level role in Software Testing
Skills & Expertise (6)
Work Experience
Software Engineer (Salesforce Automation & Manual Testing)
Tech Mahindra
10-2021 - Present
Good Experience in Tosca Commander, Develop and Maintain modules, Test cases in TOSCA, Experience on creating & using Tosca Steering Parameters, Buffers using TOSCA, Preparing the modules as per the requirement of Test Cases by using the XScan, Experience in running the scripts in Scratch Book and Execution lists, Worked with all modules of TOSCA like Modules, Test Cases, Requirements, Test Case Design and Execution Lists, Experience in preparing TOSCA Test Scripts and Test Cases for automated testing for Web Application, Efficient Team Player, adept in updating latest technologies, interacting with clients to assess business requirements, and imparting functional & technical and module training to the users, Executing the test cases in Execution list and Extracting the PDF reports of Test Cases, Synchronization of modules using TOSCA TBox if any changes in application, Experience in raising defects for each stage including Identifying, reporting and tracking defects with relevant tools, Involved in Scrum meetings, Daily Status meetings, Sending the daily/weekly report of the status, Perform UAT sessions to the Customer Service agents to signoff for the features.
Project3: TME3_Genesys_FP
Genesys Cloud Services, Inc.
10-2021 - 02-2022
Collaborated with the development team to design and execute detailed test cases in Salesforce application. Mostly worked with Leads, Contacts, Accounts, opportunities in Sales cloud. Tracking the defects and sending the status reports. Collaborated with a team of 3 members, actively engaging in discussions to understand requirements and enhance test planning coverage. Developed comprehensive manual test cases to align with business requirements, ensuring thorough testing coverage. Generated and identified test data in accordance with project specifications and testing needs. Played a key role in leveraging Salesforce to create various reports, including summary reports, pie charts, and dashboards. Configured reports for different user profiles to meet client needs, contributing to the end-to-end implementation of the Salesforce platform in Service and Sales Cloud. Provided comprehensive support to new and existing Salesforce users, addressing questions and issues across Salesforce and related tools. Prepared and executed user training sessions as needed, ensuring effective utilization of the platform. Provided day-to-day administration and end-user support across all levels of the organization, including user setup, training, and customization of objects, fields, record types, reports, dashboards, validations, permission sets, and workflows. Managed the download of Credentialing Profiles of Providers from client applications, analyzing and processing requests according to client rules and guidelines within specified turnaround times. Additionally, participated in designing and developing software components and leading design sessions with clients. Reviewed and processed task requests from Providers tying up with Insurance Companies, updating necessary information such as Tax-ID, Incorrect Payment issues, Billing Addresses, Mail practice Information, and Hospitals, among others.
Project2: Salesforce Implementation Cablenet Customer Delivery
Cablenet
07-2022 - 02-2023
Participating in test case/plan preparation, test design & execution and review of results; gathering and analyzing data in support of use cases, writing test plans and scripts for tracking defects & fixes. Leading efforts in Functional, Regression, and Retesting, Sanity and Smoke Testing initiatives. Coordinating with Leads, Opportunities, Cases, Contacts, Accounts, Campaigns, and Reports entities within the Sales Cloud application. Conducting Smoke regression suite runs after each build, compiling comprehensive reports detailing detected bugs. Comprehending requirements, preparing test cases, and executing tests. Managing risks and planning for contingencies to ensure minimal effect on deliverables. Formulating test summary reports, proposals, estimations, ROI, audit related docs, metrics, and resource management. Identifying & analyzing the defects, questionable functions, errors, program functionality, outputs, online screens, & so on using Defect Tracking Tool.
Project1: RAITT_Transformation_ADMS Project
Telefonica Germany GmbH & Co. OHG
03-2023 - Present
Good Experience in Tosca Commander, Develop and Maintain modules, Test cases in TOSCA, Experience on creating & using Tosca Steering Parameters, Buffers using TOSCA, Preparing the modules as per the requirement of Test Cases by using the XScan, Experience in running the scripts in Scratch Book and Execution lists, Worked with all modules of TOSCA like Modules, Test Cases, Requirements, Test Case Design and Execution Lists, Experience in preparing TOSCA Test Scripts and Test Cases for automated testing for Web Application, Efficient Team Player, adept in updating latest technologies, interacting with clients to assess business requirements, and imparting functional & technical and module training to the users, Executing the test cases in Execution list and Extracting the PDF reports of Test Cases, Synchronization of modules using TOSCA TBox if any changes in application, Experience in raising defects for each stage including Identifying, reporting and tracking defects with relevant tools, Involved in Scrum meetings, Daily Status meetings, Sending the daily/weekly report of the status, Perform UAT sessions to the Customer Service agents to signoff for the features.
Education
B. Tech. in Computer Science and Engineering
2014 - 2018 · India
