About
MIS & RCU professional with 4+ years of experience in financial services and back-office operations. Expert in Advanced Excel, MIS reporting, KPI tracking, risk analysis, vendor coordination, and dashboard preparation. Proven ability to deliver accurate data insights, ensure TAT compliance, and support business decision-making. Seeking MIS / Data Analyst / Operations roles.
Skills & Expertise (21)
Work Experience
RCU MIS Associate
Hiranandani financial services
Sep 2024 - Nov 2025
Prepared daily, weekly monthly MIS reports and monthly PPT preparation for leadership and business decision-making. Developed performance dashboards to track KPIs, productivity, and risk indicators. Managed large datasets with high accuracy and reduced reporting errors. Monitored KRIs and performed trend analysis for proactive risk mitigation. Ensured SLA/TAT adherence across the RCU lifecycle. Managed vendor billing, EXBA uploads, and bureau verification (CIBIL/CRIF). Delivered ad-hoc data analysis for strategic initiatives and central team.
Back Office Associate
Erode IT services
Sep 2016 - Apr 2017
Managed KYC verification, payment processing, and client query resolution. Entered and validated high-volume data with 99%+ accuracy while meeting daily productivity and SLA/TAT targets. Maintained and updated Excel-based trackers and databases, ensuring real-time data availability for business operations. Performed data verification, quality checks, and error correction to ensure completeness and consistency. Generated daily and weekly MIS reports for performance tracking and management review. Handled confidential records and document validation in compliance with organizational standards.
RCU Officer
L&T finance
Nov 2022 - Sep 2024
Generated MIS reports to monitor operational and portfolio performance. Conducted pre-disbursement document verification and fraud risk checks. Coordinated with regional stakeholders and vendors for field verification cases. Trained new team members and managed operations in manager’s absence. Ensured timely initiation and closure of RCU cases within defined SLA/TAT.
Back Office Associate
Inventurus knowledge solutions
May 2017 - Jun 2018
Posted insurance and patient payments by accurately interpreting EOB/ERA and applying appropriate adjustments in the billing system. Reconciled daily payment batches with bank deposits, identifying and resolving variances to maintain financial accuracy. Analysed zero-pay, underpayment, and overpayment cases and routed denials for AR follow-up. Maintained high productivity and 99%+ accuracy while meeting defined SLA/TAT targets. Generated daily production and payment posting MIS reports for performance tracking.
Education
Executive MBA in finance, risk and insurance - XIBMS
- · Afghanistan
B.Sc. - Dr Br Ambedkar
- · Afghanistan
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