About
A Finance and Risk Management specialist with a focus on health insurance operations at Go Digit. I thrive on finding the "why" behind operational delays and enjoy turning raw claims data into clear, actionable MIS reports. Having recently earned a Spotlight Award for my performance in high-pressure corporate account management, I am now looking to apply my analytical mindset and process-improvement skills to a dedicated risk or analytics role where I can drive backend efficiency.
Skills & Expertise (15)
Work Experience
Executive Trainee – Health Insurance Operations
Go Digit General Insurance Ltd
May 2025 - Present
Awarded "Spotlight Award" (2025): Recognized for exceptional performance in managing corporate health claims and maintaining 100% adherence to SLAs during peak volume periods. Manage end-to-end backend processing of corporate group health claims while ensuring strict adherence to operational guidelines. Track claims pendency, approvals, and rejections to proactively flag delays and operational bottlenecks. Liaise with medical underwriting, claims investigation, and finance teams to facilitate accurate claim decisions. Maintain comprehensive MIS reports and dashboards to track volume, compliance, and escalation trends. Identify recurring documentation gaps and process deviations to support operational risk management.
Summer Intern – Sales Operations Support
Nippon India Mutual Funds
Jun 2024 - Aug 2024
Supported backend distribution operations and assisted with client documentation verification. Gained exposure to operational compliance and internal investment workflows.
Education
PGDM (Finance and Risk Management) - Institute of Insurance and Risk Management (IIRM)
2023 - 2025 · Afghanistan
Bachelor of Commerce (B.Com) - Osmania University
- 2023 · Afghanistan
