About
Software Engineer with 4+ years of experience developing scalable backend services and SaaS applications using Java, Spring Boot, REST APIs, and PostgreSQL. Skilled in microservices, distributed systems, testing, and production troubleshooting.
Skills & Expertise (27)
Work Experience
Software Engineer 2
Dell Technologies
Sep 2022 - Present
Shipped a two-phase SmartSync capability end-to-end, owning design, implementation, testing and release. Designed and built a Spring Boot microservice with REST APIs for hardware settings management, automating server configuration and upgrade workflows. Developed backend services for Dell APEX Console, enabling commerce and infrastructure provisioning across hybridcloud environments. Engineered and patented a RAG solution for automating root-cause analysis for enterprise storage systems. Investigated and resolved production incidents, application defects, and customer-impacting issues through on-call rotations, minimising service disruption. Practised Test-Driven Development using JUnit and Mockito and participated in peer code reviews to improve software quality and maintainability. Built reusable Spring Boot microservice templates, reducing new-service development effort by 30% and standardising backend engineering practices across teams. Extended Dell's dynamic licensing platform to support FreeBSD, improving cross-platform compatibility. Led Agile sprints as Scrum Lead, mentoring engineers and improving sprint planning efficiency by 20%.
Associate Success Engineer
Salesforce
Aug 2021 - Sep 2022
Provided technical support for Salesforce Marketing Cloud and Admin domains, sustaining a 4.5/5 CSAT score while meeting SLA targets. Built and maintained internal technical knowledge bases, improving team onboarding and troubleshooting efficiency. Automated repetitive workflows using AMPscript and Java, reducing manual effort and improving campaign execution efficiency.
Project Intern
CTAARA, IIT Bombay
Jan 2021 - Jul 2021
Developed Poshan Vatika, a nutrition monitoring platform that increased local produce utilization by 20% by connecting farmers and consumers. Built CommunityGIS using Django and GeoNode, enabling 500+ users to analyze spatial infrastructure data for planning and decision-making. Collaborated with researchers and domain experts to design scalable solutions for rural development and community analytics.
Education
B.Tech. in Information Technology - Banasthali Vidyapith
2017 - 2021 ยท Afghanistan
Certifications
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Skills (27)
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