About
Detail-oriented Quality Analyst with 3 years of experience in manual and automation testing of enterprise applications. Proven ability to design, execute, and validate test protocols to ensure system stability, performance, and reliability. Skilled in reducing downtime, improving user satisfaction, and enhancing product quality. Strong in cross-functional collaboration and comprehensive documentation within multidisciplinary teams.
Skills & Expertise (42)
Work Experience
Quality Analyst
Insightgeeks Pvt. Ltd.
Oct 2023 - Present
Designed and executed test cases for Logistics application, ensuring smooth rollouts of new features and updates. Improved testing accuracy, conducted UAT reducing post-release defects by 20%. Collaborated using JIRA to track progress, manage sprint and maintain transparency across product, engineering and design team. Executed comprehensive API testing using postman for order creation involving PULL API vendors and logistics applications, ensuring robust validation of endpoints, payload integrity, authentication, and error management. Collaborated with Business Analysts and Product Owners to plan, estimate, and prioritize quality testing, ensuring end-user validation and enhancing overall product quality and adoption. Participated in Agile ceremonies including daily stand-ups, sprint planning, and retrospectives to enhance collaboration, early defect resolution, align testing efforts, and drive continuous quality improvements. Developed and maintained test documentation aligned with change management processes, delivering reusable test scripts that enhanced overall testing efficiency. Monitored and analyzed performance test results, identifying areas for system optimization. Collaborated closely with developers on troubleshooting and root cause analysis for production issues across applications accelerating issue resolution and minimizing downtime. Executed functional, regression, sanity, beta, and exploratory testing, logged and tracked 100+ defects in JIRA ensuring comprehensive test coverage and reduced production defects. Leveraged structured workflows (epics, user stories, sub-tasks) to ensure traceability and accelerate issue resolution through improved team collaboration. Designed and maintained structured test frameworks and documentation, adhering to SDLC, STLC, and Agile Scrum methodologies to deliver thorough test coverage and high-quality releases.
QA Analyst
N2R Technology
Jun 2022 - Dec 2022
Supported senior QAs in functional and regression testing for e-commerce applications. Logged and tracked defects in JIRA, ensuring prompt resolution. Documented testing procedures and participated in cross-team knowledge sharing sessions. Assisted in basic network troubleshooting during performance testing.
Education
Bachelor of Computer Applications (BCA) - Indira Gandhi National Open University
- · Afghanistan
Diploma in Computer Science and Engineering - Board of Technical Education, Uttar Pradesh
- · Afghanistan
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