Prajwal Jatti
MIS Executive - Data Analysis & Reporting
About
Results-driven Operations and MIS professional with 2+ years of experience in data analysis, reporting, and business intelligence. Skilled in SQL, Excel, and Power BI for KPIs, ETL, and data modeling. Adept at stakeholder communication, reporting metrics, and process optimization.
Skills & Expertise (10)
Work Experience
Operation Executive
Genisys Group
October-2023 - June-2024
Managed refund requests, prepared the data of customer and coordinated with the refund team. Supported and coordinated with the internal RFM team for fraud detection. Prepared and analyzed refund datasets to support fraud prevention team. Tracked and maintained operational metrics to improve workflows. Handled customer support queries via multiple channels (Email/Outbound Calling). Coordinated with internal teams to resolve issues efficiently.
MIS Executive - Data Analysis & Reporting
Genisys Group
July-2024 - Present
Created and maintained reports using SQL, Excel, and Power BI. Analyzed large datasets using SQL and Power BI to generate actionable business insights for decision-making. Automated recurring reports, reducing manual effort by 67% and improving dashboard refresh speed significantly. Migrated high-effort Excel reports into Power BI dashboards, reducing report preparation time by 50%. Utilized SQL Server to clean, transform, and deliver efficient datasets for reporting and analysis. Supported management with ad-hoc data analysis requests, improving operational efficiency and reporting accuracy.
Operation Executive
Startek Aegis Private Limited
January-2023 - August-2023
Collaborated with higher-level technical teams to resolve complex issues. Managed and maintained operational and transactional data. Coordinated directly with Flipkart clients for updates and issue resolution. Ensured smooth workflow between internal teams and client requirements.
Education
Bachelor's Engineering
2018 - 2021 · India
Certifications
Power BI
Udemy · 2025
Learned Power BI concepts such as DAX, visualizations, and dashboarding.
Microsoft Excel for Data Analysis
Udemy · 2023
Learned advanced Excel skills for data analysis.
Business Analysis
SkillUp · 2022
Learned business analysis concepts and techniques.
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Profile Score Breakdown
Profile Overview
Availability Details
Visa Status
No Visa
Relocation
Open to Relocation
