prakash tatipamul
MIS / WFM Professional
About
MIS / WFM Professional with 7+ years of overall experience and 5+ years of relevant MIS & Workforce Management experience. Skilled in reporting automation, forecasting, scheduling, dashboard creation, workforce planning, and performance analytics. Experienced with Advanced Excel, VBA, Power Query, ServiceNow, Genesys and Power BI fundamentals.
Skills & Expertise (19)
Work Experience
Technical Process Specialist (MIS/WFM)
Infosys BPM
Jun 2025 - Present
Daily/Weekly/Monthly reporting, ServiceNow dashboards, client presentations, forecasting, scheduling, adherence reporting, KPI tracking and workforce analytics.
MIS Executive
Mahindra Integrated Business Solution
Aug 2021 - Jun 2025
Managed MIS for Home & Vehicle Finance businesses, performance reporting, attendance management, client presentations, dashboard automation and operational analysis.
Associate CE
Mahindra Integrated Business Solution
Aug 2018 - Aug 2021
Customer support, collections, lead generation, loan servicing and customer coordination.
Back Office Executive
Horizon Data Systems
Dec 2016 - Dec 2017
Data processing, quality checks, mortgage/deed processing and TAT management.
Education
B.Com - Solapur University
- · Afghanistan
HSC (Commerce)
- · Afghanistan
SSC
- · Afghanistan
Certifications
No certifications added yet
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Profile Score Breakdown
Profile Overview
Skills (19)
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